{"kind":"website","slug":"tunnel","name":"Tunnel Landing","entityType":"website","description":"Tunnel is a generative engine optimization platform operated by STILL BETA TECH SRL that helps businesses become more discoverable, understandable and citable by AI assistants and agents. It crawls websites or creates machine-readable business records for companies without websites, publishes structured GEO endpoints, monitors AI visibility, supports verification and enables agent-to-business messaging.","humanReview":{"reviewed":false,"reviewedAt":null},"url":"https://api.tunnelpowered.com/api/kb/websites/tunnel","websiteUrl":"https://tunnelpowered.com/","businessIdentity":{"geo":{"lat":null,"lng":null},"name":"Tunnel","email":"contact@tunnelpowered.com","phone":"+373 60 831 513","address":{"zip":"MD-2093","city":"Hulboaca","region":"mun. Chișinău","street":"str. Viteazul Mihai 28","country":"Republic of Moldova"},"founded":null,"services":[{"name":"Generative Engine Optimization","price":null,"currency":null,"description":"Crawls and structures business information for AI assistants, publishes machine-readable GEO endpoints and monitors visibility across ChatGPT, Claude, Gemini, Grok and Perplexity."},{"name":"Website AI visibility pipeline","price":null,"currency":null,"description":"Connects to a website through one integration line, crawls its pages, checks data consistency and publishes JSON-LD, FAQ, knowledge-base, answer-block, sitemap and llms.txt resources."},{"name":"No-website business profile","price":null,"currency":null,"description":"Builds and hosts a permanent, machine-readable business record using an Instagram handle, TikTok account, Facebook page or phone number."},{"name":"Business verification","price":null,"currency":null,"description":"Provides free automated channel-control verification and paid human verification of legal identity, the person behind the business and service reality, with signed attestations and a public transparency log."},{"name":"AI agent landline","price":null,"currency":null,"description":"Lets registered AI agents contact businesses through MCP or HTTP REST while businesses handle replies in the Tunnel dashboard without exposing their phone number or email address."},{"name":"Platform counterparty verification API","price":null,"currency":null,"description":"Provides platforms with public verification and profile facts, plus merchant-permissioned trading commitments and human-response metrics through an OAuth 2.1 API."},{"name":"AI visibility monitoring and scoring","price":null,"currency":null,"description":"Queries five AI engines with customer-oriented questions, records mentions and citations, and calculates a score from 0 to 100 using Tunnel's published methodology."}],"employees":null,"priceRange":"€€","schemaType":"SoftwareApplication","description":"Tunnel is a generative engine optimization platform operated by STILL BETA TECH SRL that helps businesses become more discoverable, understandable and citable by AI assistants and agents. It crawls websites or creates machine-readable business records for companies without websites, publishes structured GEO endpoints, monitors AI visibility, supports verification and enables agent-to-business messaging.","teamMembers":[],"serviceAreas":["Global online service","Moldova","Romania"],"socialProfiles":{}},"summary":"Tunnel is a generative engine optimization and AI-visibility platform operated by STILL BETA TECH SRL in Hulboaca, mun. Chișinău, Moldova. It helps websites and merchants become readable, retrievable and citable by AI assistants through six machine-readable resources: JSON-LD schema, FAQ, knowledge base, quotable answer block, sitemap and llms.txt. Website integration requires one Sitemap line in robots.txt or one rel=\"alternate\" link, after which the first visibility check usually runs within one hour and endpoints become available in about one day. Tunnel monitors ChatGPT, Claude, Gemini, Grok and Perplexity, probing five customer-oriented questions per engine and calculating a 0-to-100 score from mentions and citations. Free, Pro, Business and Custom plans provide different crawl limits and recrawl schedules, while daily visibility checks run across all plans. Businesses without websites can receive a permanent hosted profile based on Instagram, TikTok, Facebook or a phone number; profiles are reviewed before publication and include the same six output types. Verification has free automated and paid human levels, represented by signed JWS attestations with stated limitations, expiry dates and entries in a hash-chained transparency log. Tunnel also exposes a public knowledge base through HTTP, MCP and A2A, plus an authenticated messaging relay that lets registered AI agents contact businesses through MCP or REST without exposing phone or email details. A platform API provides counterparty verification and merchant-permissioned trading and response data, initially focused on Moldova and Romania. The site includes technical documentation, methodology, privacy and terms pages. Tunnel does not manage Google Business Profiles, guarantee AI recommendations, provide compliance determinations or act as a rating service. Contact: contact@tunnelpowered.com and +373 60 831 513.","faq":[{"answer":"Tunnel is a generative engine optimization platform that helps AI assistants retrieve, understand and cite business information. It crawls registered websites or creates hosted records for businesses without websites, then publishes structured data, FAQs, knowledge pages, answer blocks, sitemaps and llms.txt resources. Tunnel also monitors mentions and citations across ChatGPT, Claude, Gemini, Grok and Perplexity, offers business verification, and supports asynchronous messaging between registered AI agents and businesses.","locale":"en","question":"What is Tunnel and what does the platform do?","sourcePageUrl":"https://tunnelpowered.com/"},{"answer":"Tunnel monitors OpenAI ChatGPT, Anthropic Claude, Google Gemini, xAI Grok and Perplexity. Its methodology sends five customer-oriented questions to each engine and records whether the business is mentioned and whether its website is cited. The free scan initially checks four assistants, while Grok is added after a website is connected. Tunnel uses its own vendor API keys, and the queried models are not instructed to search the web before answering.","locale":"en","question":"Which AI assistants and engines does Tunnel monitor?","sourcePageUrl":"https://tunnelpowered.com/methodology/"},{"answer":"A connected website usually receives its first visibility check within one hour and its six machine-readable endpoints within about one day after the crawl begins. Integration requires only one line in robots.txt or one rel=\"alternate\" link in the homepage head. Until the integration is validated, the endpoints return 404, the profile is not published and AI agents cannot contact the business through Tunnel.","locale":"en","question":"How quickly can a business begin using Tunnel's GEO outputs?","sourcePageUrl":"https://tunnelpowered.com/how-it-works/"},{"answer":"Yes, Tunnel can create and host a machine-readable business record without requiring a website. Setup can begin with an Instagram handle, TikTok account, Facebook page or phone number. The record includes information such as identity, location, services, prices, hours, delivery area and contact channels, and receives a permanent Tunnel URL with six machine-readable outputs. A person at Tunnel reviews the profile before publication.","locale":"en","question":"Can Tunnel help a business that does not have a website?","sourcePageUrl":"https://tunnelpowered.com/no-website/"},{"answer":"Tunnel's AI visibility score is a 0-to-100 measure of how often queried AI assistants mention a business and cite its website for relevant customer questions. Each engine score weights mentions at 60% and citations at 40%, and the overall score averages the five engine scores with a possible three-point root llms.txt bonus, capped at 100. Tunnel recommends reviewing trends over a fortnight because each run uses a small sample.","locale":"en","question":"What does Tunnel's AI visibility score measure?","sourcePageUrl":"https://tunnelpowered.com/methodology/"},{"answer":"Tunnel publishes six core GEO resources: JSON-LD schema, an FAQ page, a knowledge base or knowledge page, a quotable answer block, a sitemap and llms.txt. Depending on the workflow, it can also generate pricing.md and an Open Knowledge Format bundle. Resources are regenerated after crawls and are designed to help AI crawlers parse business facts, although Tunnel states that llms.txt is a proposed convention and is not required for the other endpoints to work.","locale":"en","question":"What kinds of machine-readable resources does Tunnel publish?","sourcePageUrl":"https://tunnelpowered.com/llms.txt"},{"answer":"Automated verification proves control of at least two cited channels, such as a domain, social profile or listed inbox, and is free on every plan. It does not establish legal identity, service reality or human review. Human verification, available on Pro, Business and Custom plans, checks legal identity, the person behind the business, channel control and whether the service is real. Attestations are signed, include limitations and expiry dates, and appear in a public transparency log.","locale":"en","question":"How does Tunnel distinguish automated and human verification?","sourcePageUrl":"https://tunnelpowered.com/verification/"},{"answer":"Yes, registered AI agents can contact businesses through Tunnel's Model Context Protocol server or HTTP REST API. Messages arrive in one inbox in the business dashboard, where a person replies; the agent reads the reply in the same asynchronous conversation. Reading business records and checking verification require no credentials, but messaging requires a registered agent and bearer token. Tunnel does not place orders, process payments or answer for the business.","locale":"en","question":"Can AI agents contact businesses through Tunnel?","sourcePageUrl":"https://tunnelpowered.com/landline/"},{"answer":"No, Tunnel does not create, claim, file or manage Google Business Profiles. It can audit business-name, address and phone consistency across websites, listings and third-party sources, and its materials describe checking external presence such as listings, Wikipedia and Wikidata. Businesses remain responsible for creating and maintaining their own external profiles. Tunnel's role is to structure and expose information for AI retrieval rather than operate third-party listing platforms.","locale":"en","question":"Does Tunnel create or manage Google Business Profiles?","sourcePageUrl":"https://tunnelpowered.com/llms.txt"},{"answer":"Tunnel's platform API provides four public facts: verification claim status, proved channel types and latest proof date, merchant-record confirmation status and profile completeness. Two additional datasets—trading commitments and human-response metrics—require explicit permission from the merchant for the named platform. Tunnel does not provide channel values, make compliance claims, determine whether a business delivers, or operate as a rating, ranking or prediction service. Initial coverage focuses on Moldova and Romania.","locale":"en","question":"What information does Tunnel provide to platforms checking business counterparties?","sourcePageUrl":"https://tunnelpowered.com/platforms/"},{"answer":"Tunnel states that it does not sell personal data and does not use tracking or advertising cookies. It collects account, business, scan, billing, support and technical information; stores passwords as cryptographic hashes; and never stores full card numbers. Public knowledge-base read logs exclude the caller's IP address and query text and are deleted after 180 days. Privacy requests can be sent to contact@tunnelpowered.com, with applicable response periods for EEA, UK and US users.","locale":"en","question":"How does Tunnel handle personal data and privacy?","sourcePageUrl":"https://tunnelpowered.com/privacy/"},{"answer":"Tunnel is operated by STILL BETA TECH SRL, trading as Tunnel, at str. Viteazul Mihai 28, Hulboaca, MD-2093, mun. Chișinău, Republic of Moldova. The listed phone number is +373 60 831 513 and the general and privacy contact email is contact@tunnelpowered.com. Tunnel operates the public website at tunnelpowered.com and the dashboard at app.tunnelpowered.com, with technical services delivered through api.tunnelpowered.com.","locale":"en","question":"Who operates Tunnel and how can the company be contacted?","sourcePageUrl":"https://tunnelpowered.com/"},{"answer":"Tunnel GEO helps AI assistants retrieve, parse and corroborate business information so they can describe and cite it in answers. The platform publishes machine-readable records on the business's domain, including JSON-LD, FAQ, knowledge base, answer block, sitemap and llms.txt endpoints. It also checks visibility across ChatGPT, Claude, Gemini, Grok and Perplexity, while identifying inconsistencies across websites, listings and third-party sources.","locale":"en","category":"Product","question":"What is Tunnel GEO?","sourcePageUrl":"https://tunnelpowered.com/"},{"answer":"Tunnel monitors ChatGPT, Claude, Gemini, Grok and Perplexity. Its visibility score is averaged across those five platforms, with the methodology identifying the model tier used for each check. The free scan runs on four assistants, while Grok joins after a website is connected. Tunnel measures how a business appears in AI answers; it does not optimize inside the vendors' systems.","locale":"en","category":"AI monitoring","question":"Which AI platforms does Tunnel monitor?","sourcePageUrl":"https://tunnelpowered.com/"},{"answer":"Yes, Tunnel supports businesses without websites by building and hosting a business record from information such as an Instagram account or phone number. The homepage also references Instagram, TikTok and Facebook as possible sources for no-website businesses. Tunnel can provide an address that AI agents can message, with messages relayed to an inbox while keeping the business phone number private.","locale":"en","category":"No-website businesses","question":"Can I use Tunnel without a website?","sourcePageUrl":"https://tunnelpowered.com/"},{"answer":"Yes, Tunnel's free tier is an ongoing trial with no credit card and no expiry. It supports one website, reads up to 20 pages per crawl, crawls automatically every seven days, checks five keywords and includes the six GEO endpoints. The free scan asks four assistants about a business and returns the actual answers, including inaccurate information they provide.","locale":"en","category":"Pricing","question":"Can I try Tunnel for free?","sourcePageUrl":"https://tunnelpowered.com/"},{"answer":"Tunnel offers a Free plan at €0 per month, Pro at €49 per month, Business at €199 per month and custom plans with negotiated pricing. Free includes one website and up to 20 pages per crawl; Pro includes up to 50 pages; Business includes up to 100 pages. Additional websites cost €50 per site on Free and Pro, and €199 per site on Business.","locale":"en","category":"Pricing","question":"How much does Tunnel cost?","sourcePageUrl":"https://tunnelpowered.com/"},{"answer":"Tunnel states that its endpoints are live within a day after a website owner adds the line that starts the crawl. The exact time until an AI assistant cites a business cannot be guaranteed because assistants retrieve sources at query time through live search, indexes and directories. Tunnel measures visibility after setup and reports what assistants say on a recurring schedule.","locale":"en","category":"Implementation","question":"How quickly will Tunnel endpoints become available?","sourcePageUrl":"https://tunnelpowered.com/"},{"answer":"No, Tunnel does not write the articles for customers. It provides topics and keywords based on what people ask AI assistants in the relevant market, and the customer writes the page. The homepage says Tunnel stopped drafting articles with AI because mass-generated text may be discounted by search engines and assistants and could reduce the visibility the customer is trying to improve.","locale":"en","category":"Content","question":"Does Tunnel write SEO articles for customers?","sourcePageUrl":"https://tunnelpowered.com/"},{"answer":"Tunnel focuses on whether AI assistants can retrieve, parse and corroborate a business well enough to name it in an answer, rather than only ranking a page among links. Its approach includes pre-rendering for crawlers that do not run JavaScript, JSON-LD on the business's own domain and consistency checks across listings. Tunnel describes this as retrieval at answer time, not inclusion in an AI model's training data.","locale":"en","category":"GEO versus SEO","question":"How is Tunnel different from traditional SEO?","sourcePageUrl":"https://tunnelpowered.com/"},{"answer":"No, Tunnel does not create or manage Google Business Profiles because the profile belongs to the business's Google account. Tunnel checks whether a profile exists and ranks claiming it among its recommendations. The homepage describes Google Business Profile as a highly cited local source and positions the service as supporting, rather than controlling, the business's local presence.","locale":"en","category":"Local SEO","question":"Does Tunnel manage Google Business Profiles?","sourcePageUrl":"https://tunnelpowered.com/"},{"answer":"Yes, Tunnel says customers can cancel at any time without a long-term contract. A paid plan remains active until the end of the current paid period. The homepage also states that a website on the free tier continues running after a paid plan ends, subject to the free plan's limits.","locale":"en","category":"Billing","question":"Can I cancel a Tunnel subscription at any time?","sourcePageUrl":"https://tunnelpowered.com/"},{"answer":"STILL BETA TECH SRL is responsible for Tunnel’s personal data processing as the GDPR data controller. The company operates tunnelpowered.com, the Tunnel dashboard at app.tunnelpowered.com and related services from the Republic of Moldova. Its registered address is MD-2093, str. Mihai Viteazul 28, s. Hulboaca, mun. Chișinău, Republic of Moldova. Privacy questions and data-rights requests can be sent to contact@tunnelpowered.com.","locale":"en","category":"Data controller","question":"Who is responsible for Tunnel’s personal data processing?","sourcePageUrl":"https://tunnelpowered.com/privacy/"},{"answer":"Tunnel collects data provided by users or generated through use of its Services. This includes email address, name, hashed password, selected plan, registered website URLs, company and website content, free-scan details, newsletter status, billing information, support messages, IP addresses, browser type and request timestamps. Tunnel does not build advertising profiles and does not collect special categories of personal data except for an identity document voluntarily submitted for verification.","locale":"en","category":"Data collection","question":"What personal data does Tunnel collect?","sourcePageUrl":"https://tunnelpowered.com/privacy/"},{"answer":"No, Tunnel states that it does not sell personal data and does not use tracking or advertising cookies. The website currently sets no cookies of its own and loads no analytics, advertising tags or third-party trackers. It stores a tunnel.consent value in browser local storage to remember consent-bar choices; that value contains a date and consent selections, does not identify the user and is never sent to Tunnel.","locale":"en","category":"Cookies and advertising","question":"Does Tunnel sell personal data or use advertising cookies?","sourcePageUrl":"https://tunnelpowered.com/privacy/"},{"answer":"Tunnel sends business-related queries to OpenAI, Anthropic, Google and Perplexity to measure AI visibility. The queries are built from a company name, website URL and the registered website’s public content, and describe the business rather than the individual user. Tunnel does not send account credentials, billing details or identity-verification documents to these AI platforms. Each platform processes queries under its own terms and privacy policy.","locale":"en","category":"AI platforms","question":"What data does Tunnel send to AI platforms?","sourcePageUrl":"https://tunnelpowered.com/privacy/"},{"answer":"Tunnel logs limited metadata when an AI agent reads its public knowledge base through HTTP, the MCP server or the A2A endpoint. It records the time, interface, read type, caller-identification status, completeness, freshness and response duration, plus a salted, truncated HMAC of the IP address. It does not record the IP address itself or query text. These pseudonymous records are automatically deleted after 180 days.","locale":"en","category":"Knowledge base and AI agents","question":"How does Tunnel log AI-agent access to its knowledge base?","sourcePageUrl":"https://tunnelpowered.com/privacy/"},{"answer":"Tunnel uses an identity document only when a user requests optional human verification. The document is used solely to confirm identity, is not shared with AI platforms or other third parties and is deleted once the verification decision is made. Tunnel retains only the verification outcome, date and reviewer. The public record shows that a named person was verified and when, but does not publish the document, document number or date of birth.","locale":"en","category":"Identity verification","question":"How does Tunnel handle identity verification documents?","sourcePageUrl":"https://tunnelpowered.com/privacy/"},{"answer":"EEA and UK users can request access, correction, deletion, restriction, objection, data portability and withdrawal of consent, and can complain to their local data-protection authority. These rights apply under the GDPR, UK GDPR and Data Protection Act 2018. Users should email contact@tunnelpowered.com, and Tunnel will verify identity before responding within one month. Withdrawing consent does not affect processing already completed.","locale":"en","category":"EEA and UK rights","question":"What privacy rights do EEA and UK users have?","sourcePageUrl":"https://tunnelpowered.com/privacy/"},{"answer":"Residents of California, Virginia, Colorado, Connecticut and Texas can request to know, access, correct or delete their personal information and opt out of sale or sharing, where applicable. Tunnel states that it does not sell or share personal information for cross-context behavioural advertising. Requests can be submitted by the individual or an authorised agent to contact@tunnelpowered.com. Tunnel responds within 45 days, with one possible 45-day extension where permitted.","locale":"en","category":"US state privacy rights","question":"What privacy rights do California, Virginia, Colorado, Connecticut and Texas residents have?","sourcePageUrl":"https://tunnelpowered.com/privacy/"},{"answer":"Retention depends on the data type. Account and website data are kept while the account exists and then deleted or anonymised within a reasonable period, subject to legal requirements. Newsletter data is retained until unsubscribe, with the email then kept on a suppression list. Identity documents are deleted after verification. Knowledge-base access records remain for 180 days, while billing records are kept as required by tax and accounting law.","locale":"en","category":"Data retention","question":"How long does Tunnel retain personal data?","sourcePageUrl":"https://tunnelpowered.com/privacy/"},{"answer":"Tunnel uses HTTPS encryption, hashed passwords, access controls and rate limiting on public endpoints to protect personal data. The policy notes that no transmission or storage method is completely secure. If Tunnel becomes aware of a personal-data breach that risks individuals’ rights, it will notify affected parties and the competent authority when required by law. Security processing also includes rate limiting, debugging and abuse or fraud prevention.","locale":"en","category":"Security","question":"What security measures does Tunnel use?","sourcePageUrl":"https://tunnelpowered.com/privacy/"},{"answer":"You can contact Tunnel about privacy or personal-data requests at contact@tunnelpowered.com. The same address is used for questions about access, correction, deletion, restriction, objection, portability, consent withdrawal and other rights. Tunnel may verify your identity before responding. EEA and UK requests are answered within one month, while covered US state privacy requests are answered within 45 days, subject to permitted extensions.","locale":"en","category":"Contact","question":"How can I contact Tunnel about privacy?","sourcePageUrl":"https://tunnelpowered.com/privacy/"},{"answer":"Tunnel's Terms of Service govern access to tunnelpowered.com, the Tunnel dashboard and its AI-visibility services. They explain account requirements, website scanning, machine-readable artifacts, subscriptions, the free tier, verification, intellectual property, privacy, acceptable use, service availability, third-party AI platforms, liability, termination and dispute resolution. The agreement is between the user and STILL BETA TECH SRL, trading as Tunnel.","locale":"en","category":"Terms overview","question":"What do Tunnel's Terms of Service cover?","sourcePageUrl":"https://tunnelpowered.com/terms/"},{"answer":"Tunnel scans a registered website, reports what queried AI assistants currently say about the business and generates machine-readable artifacts. These may include structured data, llms.txt, a knowledge-base record and an FAQ. Tunnel can also monitor mentions and citations, provide optional human verification and offer agent messaging that routes AI-agent replies to the user's inbox. Tunnel does not operate inside AI platforms or control their behaviour.","locale":"en","category":"Services","question":"What does Tunnel's AI visibility service do?","sourcePageUrl":"https://tunnelpowered.com/terms/"},{"answer":"Tunnel allows one free AI visibility scan per email address. Requesting the scan creates an account using the submitted details, but the scan runs only after the user confirms their email address, and results are sent to that address. Tunnel may refuse a scan for a website already registered with Tunnel or an email address that already has an active account.","locale":"en","category":"Free scan","question":"How does Tunnel's free AI visibility scan work?","sourcePageUrl":"https://tunnelpowered.com/terms/"},{"answer":"Tunnel's free tier lets one website run the full service pipeline at no cost. It requires no payment card and has no time limit, so it serves as the trial before a paid subscription. Because the free tier is the trial, subscription fees are generally non-refundable except where applicable law requires otherwise. A cancelled paid plan remains active until the end of its paid period.","locale":"en","category":"Pricing and billing","question":"What is included in Tunnel's free tier?","sourcePageUrl":"https://tunnelpowered.com/terms/"},{"answer":"Tunnel subscriptions are billed in advance monthly or annually and renew automatically at the end of each billing period unless cancelled before the renewal date. Users can cancel at any time through their account settings, without a notice period or cancellation fee. Tunnel may change prices with at least 30 days' notice, and a price change does not affect a billing period already paid for.","locale":"en","category":"Subscriptions","question":"How do Tunnel subscriptions renew and how can I cancel?","sourcePageUrl":"https://tunnelpowered.com/terms/"},{"answer":"EU and EEA consumers generally have a statutory right to withdraw from a distance contract within 14 days without giving a reason. By purchasing a plan, the consumer asks Tunnel to start providing the service immediately. If withdrawal occurs during those 14 days, Tunnel refunds the price minus a proportionate amount for service already provided; the right ends once the service is fully performed with the consumer's consent.","locale":"en","category":"Consumer rights","question":"Do EU and EEA consumers have a right to withdraw from Tunnel subscriptions?","sourcePageUrl":"https://tunnelpowered.com/terms/"},{"answer":"Tunnel's verified badge means a human at Tunnel checked the identity of the person or business behind a listing and recorded the outcome in a public, signed record on a given date. It does not mean the business is good, solvent or licensed, and it does not confirm that the business's claims are true. Tunnel may withdraw verification and remove the badge if its supporting information becomes false or inaccurate.","locale":"en","category":"Verification","question":"What does Tunnel's verified badge mean?","sourcePageUrl":"https://tunnelpowered.com/terms/"},{"answer":"Tunnel does not guarantee specific AI rankings, mentions, citations or traffic. AI platforms independently decide what they say about and cite, while Tunnel works to make a business retrievable and correctly described. The Services interact with ChatGPT, Claude, Gemini and Perplexity, but those third-party platforms control their own availability, accuracy, content and ranking behaviour.","locale":"en","category":"Disclaimers","question":"Does Tunnel guarantee AI rankings, mentions or traffic?","sourcePageUrl":"https://tunnelpowered.com/terms/"},{"answer":"The Terms are governed by the laws of the Republic of Moldova, and disputes generally fall under the competent courts of Chișinău. Consumers in the EU, EEA or UK retain mandatory consumer protections in their country of residence and may bring proceedings in the courts of that country. EU consumers may also use the European Commission's Online Dispute Resolution platform.","locale":"en","category":"Legal disputes","question":"What law governs Tunnel's Terms of Service?","sourcePageUrl":"https://tunnelpowered.com/terms/"},{"answer":"You can contact Tunnel about the Terms at contact@tunnelpowered.com. The listed operator is STILL BETA TECH SRL, trading as Tunnel, with the address MD-2093, str. Mihai Viteazul 28, s. Hulboaca, mun. Chișinău, Republic of Moldova. The Terms ask users to contact Tunnel before formal proceedings so issues can be addressed informally where possible.","locale":"en","category":"Contact","question":"How can I contact Tunnel about the Terms?","sourcePageUrl":"https://tunnelpowered.com/terms/"},{"answer":"Tunnel calculates AI visibility by querying five AI engines with five questions, counting business mentions and website citations in each answer, and averaging the results. Mentions receive a 0.6 weight and citations receive a 0.4 weight. Each engine score is calculated out of 100, then averaged across the five engines. A site can receive a three-point root llms.txt bonus, but the final score cannot exceed 100.","locale":"en","category":"Scoring","question":"How does Tunnel calculate its AI visibility score?","sourcePageUrl":"https://tunnelpowered.com/methodology/"},{"answer":"Tunnel queries OpenAI ChatGPT, Anthropic Claude, Google Gemini, xAI Grok, and Perplexity. It uses one cost-tier model from each vendor and accesses them through Tunnel's own platform API keys. Perplexity is the only engine in this set that returns a source list, so it provides the strongest citation signal. The other four engines are assessed for citations when the answer text contains the business domain.","locale":"en","category":"AI engines","question":"Which AI engines does Tunnel query?","sourcePageUrl":"https://tunnelpowered.com/methodology/"},{"answer":"Tunnel uses five questions per run, either from a site's top five attached keywords or generated from its crawled business identity and FAQ content. Generated questions cover definition, recommendation, how-to, pricing, and comparison or alternatives intents. Branded questions may include the domain, while local businesses receive a brand-free location query. Tunnel records the exact questions and their sources in the dashboard.","locale":"en","category":"Query methodology","question":"What questions does Tunnel use to measure AI visibility?","sourcePageUrl":"https://tunnelpowered.com/methodology/"},{"answer":"A business mention counts when normalized answer text matches the brand name or its legal-suffix-free version. Tunnel removes diacritics, lowercases text, and flattens punctuation before matching. Brand variants shorter than four characters are discarded. Single-word brands such as “Tunnel,” “Slack,” or “Delta” also need a hostname or distinctive-label anchor in the same answer, while multi-word names can match without that anchor.","locale":"en","category":"Mention matching","question":"What counts as a business mention in Tunnel's score?","sourcePageUrl":"https://tunnelpowered.com/methodology/"},{"answer":"A citation counts when an AI assistant identifies the business website as a source. For engines that return source lists, Tunnel checks for the exact host or a subdomain. For engines without source lists, it checks whether the bare domain appears in the answer text. Perplexity currently provides the only source-list citation signal, while citations from the other four engines depend on the model writing out the website domain.","locale":"en","category":"Citation measurement","question":"What counts as a citation in Tunnel's methodology?","sourcePageUrl":"https://tunnelpowered.com/methodology/"},{"answer":"Tunnel re-probes every registered site and listing on a 24-hour cadence, including sites on the free plan. The sweep runs hourly and selects records that have passed 24 hours since their previous score. Tunnel does not run more frequent probes for paying customers because it considers daily results sufficient for measuring meaningful movement. Each run stores its change from the previous comparable run.","locale":"en","category":"Measurement cadence","question":"How often is the AI visibility score updated?","sourcePageUrl":"https://tunnelpowered.com/methodology/"},{"answer":"The score measures only assistants Tunnel can query, using API models, cost-tier models, and no web retrieval. It therefore may understate visibility in consumer products that search or personalize responses. Five questions provide a small sample, and answers remain non-deterministic even at temperature 0. The score measures textual mentions rather than accurate descriptions, and citation data is limited because four engines do not return source lists.","locale":"en","category":"Limitations","question":"What are the main limitations of Tunnel's AI visibility score?","sourcePageUrl":"https://tunnelpowered.com/methodology/"},{"answer":"Yes, you can reproduce the score by asking five assistants the same five recorded questions, counting answers that name the business and answers that link its domain, and applying Tunnel's published formula. The dashboard shows the questions, responding assistants, mentions, and citations for each run. If your result differs materially, Tunnel identifies the queries as the first place to investigate because question selection strongly affects the comparison.","locale":"en","category":"Reproducibility","question":"Can I reproduce Tunnel's AI visibility score myself?","sourcePageUrl":"https://tunnelpowered.com/methodology/"},{"answer":"Tunnel's separate accuracy audit compares assistant answers with ground truth crawled from the business website. It reports phone mismatches when an incorrect contact number is given, lookalike citations when a similar but incorrect domain is cited, and uncited mentions when the business is named without a source. Stubbed responses are excluded because empty answers could create false findings. Notifications are sent when findings first appear.","locale":"en","category":"Accuracy audit","question":"What does Tunnel's accuracy audit report?","sourcePageUrl":"https://tunnelpowered.com/methodology/"},{"answer":"An AI agent can search for businesses, retrieve a business profile, check merchant verification and open a conversation with a business through Tunnel. Search and verification are available without credentials. Contacting a business requires a registered agent identity and bearer token because messages consume a person’s attention. The system also supports checking replies and sending follow-up messages on an existing conversation.","locale":"en","category":"Capabilities","question":"What can an AI agent do with Tunnel?","sourcePageUrl":"https://tunnelpowered.com/docs/"},{"answer":"An agent connects to Tunnel’s stateless MCP server over Streamable HTTP by sending JSON-RPC requests to https://api.tunnelpowered.com/api/mcp. Requests use POST with application/json and accept application/json. Supported protocol versions are 2025-06-18, 2025-03-26 and 2024-11-05. Authorization is needed only for messaging tools; read tools can be called without credentials.","locale":"en","category":"MCP integration","question":"How does an agent connect to Tunnel over MCP?","sourcePageUrl":"https://tunnelpowered.com/docs/"},{"answer":"Only contact_business, check_replies and send_followup require a bearer token. search_businesses, get_business and check_merchant_verification are available without authentication. Messaging requires a registered agent because conversations are attributable and rate-limited. Agents register through /api/v1/agents/register, then exchange the returned client credentials for an access token through /api/v1/agents/token.","locale":"en","category":"Authentication","question":"Which Tunnel tools require authentication?","sourcePageUrl":"https://tunnelpowered.com/docs/"},{"answer":"The human level means a Tunnel employee confirmed the person’s identity, control of the channel and reality of the service, with a second employee approving it. Automated means machines confirmed control of cited channels, not identity or service reality. Null means neither verification exists and the record should be treated as self-reported. Neither level endorses quality, solvency or licensing.","locale":"en","category":"Verification","question":"What do Tunnel’s merchant verification levels mean?","sourcePageUrl":"https://tunnelpowered.com/docs/"},{"answer":"An agent should read the verification.level field directly rather than infer verification from a badge or record. Each result is a signed attestation with a public transparency-log position, and keys are published through Tunnel’s trust and JWKS endpoints for offline verification. For high-stakes decisions, recheck any result older than five minutes because verification can be withdrawn.","locale":"en","category":"Verification","question":"How should an AI agent handle Tunnel verification results?","sourcePageUrl":"https://tunnelpowered.com/docs/"},{"answer":"An agent contacts a business by posting agent_name, subject and message to the entity or website messaging endpoint. Messages can contain up to 4,000 characters, and reply_to is optional. Tunnel returns a conversation_id and a secret token, with the token shown once. The agent should retain both, poll for replies over minutes and disclose honestly who is asking.","locale":"en","category":"Messaging","question":"How does an agent contact a business through Tunnel?","sourcePageUrl":"https://tunnelpowered.com/docs/"},{"answer":"Tunnel supports Agent2Agent protocol version 1.0 through the Agent Card at /.well-known/agent-card.json and the JSON-RPC endpoint /api/a2a. The read-only skills are search_businesses, get_business and check_merchant_verification. SendMessage is the supported method, and responses return a Message rather than a Task. Business messaging is not exposed over A2A.","locale":"en","category":"A2A integration","question":"Does Tunnel support A2A integration?","sourcePageUrl":"https://tunnelpowered.com/docs/"},{"answer":"Every tool result includes metadata before the data field, including the tunnel_mcp schema version, tool name, retrieval time, completeness, missing fields and freshness details. Completeness can be full, partial or empty. Partial data with stated gaps is preferred to a 404, while an unknown slug can include did_you_mean candidates. An empty result means the business is not in the index, not that it does not exist.","locale":"en","category":"Responses","question":"What does Tunnel’s response envelope contain?","sourcePageUrl":"https://tunnelpowered.com/docs/"},{"answer":"MCP tool failures return the normal response envelope with an error object and isError set on the result. Agents should branch on the stable error code rather than the human-readable message. Codes include unknown_tool, missing_argument, invalid_argument, unknown_slug, auth_required, invalid_credentials, rate_limited_ip, rate_limited_declared, rate_limited_agent and internal_error. Each error also includes a fix instruction describing the corrective call.","locale":"en","category":"Errors","question":"How are Tunnel API errors represented?","sourcePageUrl":"https://tunnelpowered.com/docs/"},{"answer":"Tunnel rate-limits public endpoints per IP and provides X-RateLimit-Limit, X-RateLimit-Remaining and Retry-After headers. MCP reads also use declared identity and registered-agent limits, with the IP ceiling checked first. Agents should identify themselves, avoid opening conversations they will not monitor and avoid broadcasting. Within tool calls, rate-limit refusals are returned as tool results rather than HTTP errors.","locale":"en","category":"Rate limits","question":"What are Tunnel’s rate limits and agent etiquette requirements?","sourcePageUrl":"https://tunnelpowered.com/docs/"},{"answer":"Tunnel is an AI visibility platform for websites, companies and merchants. It helps prepare business information for AI assistants including ChatGPT, Claude, Perplexity, Gemini and Copilot through server-side pre-rendering, JSON-LD on the customer's domain, NAP consistency audits and machine-readable public artifacts. It also provides a knowledge base, business verification records and APIs that let registered agents contact listed businesses.","locale":"en","category":"Platform","question":"What is tunnel?","sourcePageUrl":"https://tunnelpowered.com/llms.txt"},{"answer":"Tunnel addresses three factors that influence whether an AI assistant can name a business: pre-rendering pages for crawlers that do not execute JavaScript, publishing JSON-LD in the schema.org vocabulary on the customer's own domain, and checking consistency of the business name, address and phone across sites, listings and third-party sources. Tunnel audits these elements and ranks what to fix.","locale":"en","category":"AI visibility","question":"How does tunnel help a business become visible to AI assistants?","sourcePageUrl":"https://tunnelpowered.com/llms.txt"},{"answer":"No, tunnel does not file or manage business listings and cannot create or claim a Google Business Profile. Its role is to audit name, address and phone consistency across the customer's website, listings and third-party sources, then rank recommended fixes. Customers remain responsible for managing their listings and profiles outside the tunnel platform.","locale":"en","category":"Listings","question":"Does tunnel manage business listings or Google Business Profiles?","sourcePageUrl":"https://tunnelpowered.com/llms.txt"},{"answer":"Tunnel crawls a site and generates JSON-LD schema, an FAQ document, a knowledge page, a quotable answer block, a sitemap, pricing.md, an Open Knowledge Format bundle and an llms.txt. These artifacts are served from stable public endpoints. The llms.txt is included as a cheap, harmless proposed convention, not as a proven driver of AI assistant visibility.","locale":"en","category":"Technical outputs","question":"What machine-readable artifacts does tunnel generate?","sourcePageUrl":"https://tunnelpowered.com/llms.txt"},{"answer":"No, llms.txt does not guarantee that an AI assistant will list a business. Tunnel states that llms.txt is a proposed convention, no assistant vendor has publicly committed to fetching it, and tunnel has no measurement showing that serving one changes whether a business is named. It ships because it is cheap and harmless, but it is not the platform's main argument.","locale":"en","category":"llms.txt","question":"Does llms.txt guarantee that AI assistants will list a business?","sourcePageUrl":"https://tunnelpowered.com/llms.txt"},{"answer":"Tunnel uses two verification levels, and each record states its level and limitations. Verified automated means the merchant proved control of at least two channels, such as a DNS record, domain file, social-bio token or listed-inbox code; it does not establish identity or involve human review. Verified by human adds legal identity and service checks by one tunnel employee approved by a second. Both are signed, expire and appear in a public hash-chained transparency log.","locale":"en","category":"Verification","question":"How does tunnel verify businesses?","sourcePageUrl":"https://tunnelpowered.com/llms.txt"},{"answer":"Yes, a registered agent can open a two-way conversation with a listed business through tunnel. Messages are relayed to the merchant's inbox, and replies return through the same conversation. Access is available through the MCP server, A2A endpoints and message APIs for entities or websites. Agents must register and obtain a token before using the messaging functionality.","locale":"en","category":"Agent communication","question":"Can an AI agent contact a business through tunnel?","sourcePageUrl":"https://tunnelpowered.com/llms.txt"},{"answer":"Tunnel is operated by STILL BETA TECH SRL in Chișinău, Moldova. The published contact email is contact@tunnelpowered.com. The platform provides additional documentation for its methodology, agent API, verification model, privacy policy and terms of service, with English, Romanian and Russian versions of the main site pages.","locale":"en","category":"Company","question":"Who operates tunnel and how can I contact the company?","sourcePageUrl":"https://tunnelpowered.com/llms.txt"},{"answer":"Tunnel endpoints usually go live within about one day after the integration line is found on your website. The crawl begins when Tunnel detects either a Sitemap: line in robots.txt or a rel=\"alternate\" link in the homepage head. The first visibility check usually runs within one hour, while the six machine-readable endpoints, including JSON-LD, FAQ, knowledge base, and llms.txt resources, are generally published within 24 hours.","locale":"en","category":"Setup and timing","question":"How long does it take for Tunnel endpoints to go live?","sourcePageUrl":"https://tunnelpowered.com/how-it-works/"},{"answer":"Yes, you must add one line to your website, and it is the only required change. You can add either a Sitemap: entry in robots.txt or a rel=\"alternate\" link to Tunnel's generated JSON-LD in your homepage head. Tunnel accepts whichever option you can edit. Your existing page content is not changed, no script is required on your pages, and optional llms.txt hosting, pre-rendering, and domain verification are separate requirements.","locale":"en","category":"Integration","question":"Do I have to change anything on my website to use Tunnel?","sourcePageUrl":"https://tunnelpowered.com/how-it-works/"},{"answer":"Tunnel marks the site as no longer integrated after three consecutive failed daily checks. It counts consecutive failures rather than acting on a single temporary outage, and it skips URLs that cannot be safely fetched instead of treating them as failures. When the integration is considered removed, Tunnel sends a notification. This process is designed to detect a rebuild that silently removes the robots.txt or homepage-head integration line.","locale":"en","category":"Integration monitoring","question":"What happens if the Tunnel integration line disappears?","sourcePageUrl":"https://tunnelpowered.com/how-it-works/"},{"answer":"Tunnel checks AI visibility daily on every plan, while website recrawl frequency depends on the plan. Free sites are recrawled every seven days, Pro sites every three days, and Business sites daily. Custom plans support unlimited crawling, and manual crawls are available. Automated verification proofs are re-observed on their own rolling schedule, while AI assistants are queried according to the schedule attached to the plan.","locale":"en","category":"Crawling and measurement","question":"How often does Tunnel recrawl and check website visibility?","sourcePageUrl":"https://tunnelpowered.com/how-it-works/"},{"answer":"Tunnel reads up to 20 pages on Free, 50 on Pro, 100 on Business, and unlimited pages on Custom. Before fetching, it ranks known pages by relevance and structure. The homepage comes first, followed by pages describing the business, FAQ pages, pricing, company information, and contact pages. Blog indexes, legal notices, and cart or checkout pages rank lower, but no page is permanently excluded if the crawl budget reaches it.","locale":"en","category":"Crawling and coverage","question":"How many website pages does Tunnel read?","sourcePageUrl":"https://tunnelpowered.com/how-it-works/"},{"answer":"Tunnel monitors OpenAI, Claude, Gemini, Grok, and Perplexity. It submits a fixed set of questions on the schedule associated with the customer's plan and preserves the assistants' answers word for word. The dashboard identifies which assistants answered each query, named the business, or linked to its site. Tunnel measures retrieval and response changes rather than promising when an external assistant will begin mentioning a business.","locale":"en","category":"AI platforms","question":"Which AI assistants does Tunnel monitor?","sourcePageUrl":"https://tunnelpowered.com/how-it-works/"},{"answer":"No, llms.txt is not required for Tunnel endpoints to work. Tunnel generates an llms.txt file for every site, but serving it from the customer's own domain root requires a redirect or proxy rule. The page describes llms.txt as a proposed convention without public commitments from assistant vendors and says it contributes three points out of 100 to the visibility score. JSON-LD, crawlable pages, and consistent business details are treated as higher-priority signals.","locale":"en","category":"llms.txt","question":"Is llms.txt required for Tunnel endpoints to work?","sourcePageUrl":"https://tunnelpowered.com/how-it-works/"},{"answer":"Tunnel adds a footer strip reading \"AI visibility and AI communication channel powered by tunnelpowered.com\" on pages where its script runs or where pages are pre-rendered for crawlers. The strip appears after the site's existing content, is not fixed or sticky, and uses inline styles with its own background. Its only link is on the Tunnel domain rather than keyword-rich text, reducing the risk of a repeated footer link being treated as a link scheme.","locale":"en","category":"Website changes","question":"Does Tunnel add anything visible to my website?","sourcePageUrl":"https://tunnelpowered.com/how-it-works/"},{"answer":"Paid plans can receive human verification from a Tunnel employee, while automated channel checks are free and available on every plan. Automated checks help confirm control of the domain, inbox, and social accounts. Paid verification goes further by checking identity and service reality and can produce an employee-verified badge. Domain-control proof for the trust badge requires either a DNS TXT record or a file at /.well-known/tunnel-verify.txt.","locale":"en","category":"Verification","question":"Does Tunnel verify a business with a person?","sourcePageUrl":"https://tunnelpowered.com/how-it-works/"},{"answer":"Yes, a business can be listed without a website using an Instagram handle, TikTok account, Facebook page or phone number. Tunnel builds the record from information supplied by the business and hosts it at a permanent URL. Before publication, a person at Tunnel reviews the profile because there is no domain to verify automatically. Later edits are reviewed again, and the listing can be published to the web page, directory, search API and assistants that read Tunnel.","locale":"en","category":"Eligibility","question":"Can a business be listed on Tunnel without a website?","sourcePageUrl":"https://tunnelpowered.com/no-website/"},{"answer":"Tunnel includes the business name, business type, city, physical address when available, service languages, products or services, prices, opening hours, delivery area, walk-in availability and selected public contact channels. The record can also include an agent-messaging address and verified social profiles. Tunnel formats these facts as machine-readable data so assistants can retrieve and quote them instead of relying on text hidden inside social-media images.","locale":"en","category":"Business data","question":"What information does Tunnel include in a no-website business record?","sourcePageUrl":"https://tunnelpowered.com/no-website/"},{"answer":"The free tier covers one business with no card requirement and no expiry. It includes the hosted machine-readable record, six endpoints, a daily visibility check and automated channel checks. Tunnel’s free AI visibility scan also asks four assistants what they say about a business and provides the answers, including incorrect information. The page describes the free tier as the full pipeline rather than a time-limited trial.","locale":"en","category":"Pricing","question":"What does the free Tunnel tier include?","sourcePageUrl":"https://tunnelpowered.com/no-website/"},{"answer":"Tunnel automatically verifies control of connected channels using a token in a public social bio or a code sent to the listed inbox. Two channel proofs are required before the record receives an automatically verified status, and those proofs are re-checked on a schedule. Automatic checks do not establish identity or whether the service is real; those checks are performed by a person on paid plans. No-website profiles also receive human publication review.","locale":"en","category":"Verification","question":"How does Tunnel verify a business without a website?","sourcePageUrl":"https://tunnelpowered.com/no-website/"},{"answer":"No, Tunnel does not guarantee that an AI assistant will retrieve or recommend a business. Retrieval and ranking occur inside systems Tunnel does not control, and no assistant is required to use the record. Tunnel’s stated role is to remove technical barriers by making the business readable and reachable through a permanent page and machine-readable endpoints. The service then measures what assistants say about the business through visibility checks.","locale":"en","category":"AI recommendations","question":"Will Tunnel guarantee that an AI assistant recommends my business?","sourcePageUrl":"https://tunnelpowered.com/no-website/"},{"answer":"A business can add its website to the same Tunnel account and run the normal crawl pipeline. The business adds one integration line, Tunnel crawls the site, and the website receives six endpoints of its own. The existing profile URL remains unchanged because it is based on the business profile rather than the domain. The profile and website remain two separate records, and Tunnel does not overwrite profile facts with crawler findings.","locale":"en","category":"Websites","question":"What happens if a business gets a website after joining Tunnel?","sourcePageUrl":"https://tunnelpowered.com/no-website/"},{"answer":"AI assistants can access a Tunnel record through its permanent web page, machine-readable endpoints, public knowledge-base index and search endpoint. Tunnel serves the record as plain text or JSON without client-side JavaScript, allowing crawlers that do not run JavaScript to read it. Assistants and custom agents that support Model Context Protocol can search the index and read records through Tunnel’s MCP server. The page also describes JSON-LD, FAQPage and sitemap outputs.","locale":"en","category":"Access and technology","question":"How can AI assistants access a Tunnel business record?","sourcePageUrl":"https://tunnelpowered.com/no-website/"},{"answer":"No, Tunnel does not replace social accounts. Businesses can continue posting on Instagram, TikTok or other channels while Tunnel maintains a machine-readable copy of the facts stated there, including information presented in images. The Tunnel record provides a permanent address and structured endpoints for assistants and crawlers, but it does not create demand, answer customer messages automatically or guarantee inclusion in an AI-generated answer.","locale":"en","category":"Social media","question":"Does Tunnel replace a business’s Instagram or other social accounts?","sourcePageUrl":"https://tunnelpowered.com/no-website/"},{"answer":"Any registered AI agent can message your business in principle through Tunnel’s MCP server or REST endpoint. The interfaces are not vendor-specific, but individual consumer assistants decide whether to use them. The page identifies custom and developer-built agents as the realistic callers today. Writing requires a registered agent identity and token, while reading a public business record does not require an account or key.","locale":"en","category":"Availability","question":"Which AI assistants can message my business?","sourcePageUrl":"https://tunnelpowered.com/landline/"},{"answer":"No, businesses do not need to install an SDK, host an endpoint, add a callback or negotiate an integration. If your profile is published, its messaging address exists automatically. A business with no website has nothing to integrate. Listings built from a website must use a site Tunnel has verified as integrated. All conversations appear in the Tunnel dashboard inbox for the business to read and answer.","locale":"en","category":"Setup","question":"Do I need to integrate anything to receive AI agent messages?","sourcePageUrl":"https://tunnelpowered.com/landline/"},{"answer":"No, replying to an AI agent does not reveal your phone number, email address or other unpublished contact details. The agent sends its message to a Tunnel relay address, not directly to your phone or email. A phone number appears in structured data only if the business chooses to publish it as the telephone field on its own record.","locale":"en","category":"Privacy","question":"Will messaging an AI agent expose my phone number or email?","sourcePageUrl":"https://tunnelpowered.com/landline/"},{"answer":"Tunnel uses three controls: registered agent identities, per-agent quotas and burst limits, plus a fan-out alarm. The identity requirement makes each sender rate-limitable and revocable. Quotas limit an agent’s total activity, while burst limits restrict rapid messages. The fan-out alarm detects an agent contacting many merchants in a short period, even when each individual merchant remains within its quota.","locale":"en","category":"Abuse prevention","question":"What prevents one AI agent from contacting every business?","sourcePageUrl":"https://tunnelpowered.com/landline/"},{"answer":"An AI agent finds the business record, then opens a conversation with one MCP tool call or an HTTP POST to Tunnel’s endpoint. The contact_business call includes the business slug, agent name, subject and message. Tunnel checks the registered identity, token, quota, burst rate and recent merchant activity before delivering the message to the dashboard inbox.","locale":"en","category":"How it works","question":"How does an AI agent contact a business through Tunnel?","sourcePageUrl":"https://tunnelpowered.com/landline/"},{"answer":"The AI agent reads the business reply on the same conversation. Tunnel returns a conversation ID and secret token to the agent, and those two values allow it to retrieve the reply. The business answers from its dashboard inbox in a format similar to email. The agent can then use the response in the answer it is preparing for its user.","locale":"en","category":"Conversation flow","question":"What happens after a business replies to an AI agent?","sourcePageUrl":"https://tunnelpowered.com/landline/"},{"answer":"The landline does not place orders, take payments or write replies in the business’s voice. It is a conversation channel, so transactions continue through the business’s existing process. It also does not guarantee that an enquiry is genuine: a registered agent is accountable but not necessarily vetted. Businesses should treat an agent enquiry like an email from a new customer.","locale":"en","category":"Limitations","question":"What does Tunnel’s AI agent landline not do?","sourcePageUrl":"https://tunnelpowered.com/landline/"},{"answer":"The contact_business tool requires the business slug, agent name, subject and message, together with a registered agent identity and bearer token. The message is capped at 4000 characters and counts against the agent’s daily quota, per-minute burst limit and recent merchant-contact limits. A business phone number or email is not required because the message uses Tunnel’s relay address.","locale":"en","category":"Technical requirements","question":"What information is required to contact a business?","sourcePageUrl":"https://tunnelpowered.com/landline/"},{"answer":"Automated verification proves that a business controls at least two channels it cites, such as a domain, social profile, or listed inbox. It is free on every plan and does not prove identity or service reality. Human verification includes those checks and additionally establishes legal identity, the person behind the business, and that the service is real. It is available on Pro, Business, and Custom plans and requires separate employee review and approval.","locale":"en","category":"Verification levels","question":"What is the difference between Tunnel’s automated and human verification levels?","sourcePageUrl":"https://tunnelpowered.com/verification/"},{"answer":"Tunnel automated verification proves control of the channels a business record points to. Evidence may include a DNS record or file on the domain, a one-time token in a public social bio, or a code sent to a listed inbox; at least two proofs are required. Automated verification does not prove who operates the business, whether the service is real, or that a person reviewed the business.","locale":"en","category":"Automated verification","question":"What does Tunnel automated verification prove?","sourcePageUrl":"https://tunnelpowered.com/verification/"},{"answer":"Tunnel human verification establishes the business’s legal identity, the person behind it, control of claimed channels, and that the listed service is real. Tunnel checks company registration and off-site evidence, then requires one employee to perform the review and a different employee to approve it. This verification is not an endorsement of quality, competence, or outcomes, and Tunnel explicitly does not present it as one.","locale":"en","category":"Human verification","question":"What does Tunnel human verification establish?","sourcePageUrl":"https://tunnelpowered.com/verification/"},{"answer":"You can verify a Tunnel attestation by reading its level and limitations, checking the compact JWS signature against Tunnel’s published JWKS keys, confirming the expiry date, and finding the newest status in the public transparency log. The JWKS endpoint is https://api.tunnelpowered.com/.well-known/jwks.json. A record that fails signature verification, has expired, or is not the newest log entry should not be treated as the current Tunnel status.","locale":"en","category":"Record verification","question":"How can I verify a Tunnel attestation independently?","sourcePageUrl":"https://tunnelpowered.com/verification/"},{"answer":"Tunnel’s transparency log is a public, append-only, hash-chained record of verification status changes. It records what changed, when it changed, and why. The newest entry for a business represents its current status; an older entry is not the real status. Because the log is hash-chained, editing a previous entry after the fact would break the chain and make the alteration detectable.","locale":"en","category":"Transparency and auditability","question":"What is Tunnel’s verification transparency log?","sourcePageUrl":"https://tunnelpowered.com/verification/"},{"answer":"Tunnel verification remains valid only until the expiry date included in its signed attestation. An expired record is not a claim about the business today. Tunnel re-observes automated proofs on a schedule and can suspend a badge automatically when a proof is demonstrably gone. Users should check the signed expires_at value and confirm that the status is still the newest entry in the public transparency log.","locale":"en","category":"Expiry and status","question":"How long does Tunnel verification remain valid?","sourcePageUrl":"https://tunnelpowered.com/verification/"},{"answer":"A person cannot pass Tunnel’s automated checks without controlling the channels used as evidence, and two independent proofs are required. Human verification additionally requires identity documents, off-site evidence, and approval by a second employee. A copied badge alone is not sufficient proof because the authoritative record is cryptographically signed, includes its limitations, has an expiry date, and can be checked against Tunnel’s public keys and transparency log.","locale":"en","category":"Security","question":"Can a Tunnel verification badge be faked?","sourcePageUrl":"https://tunnelpowered.com/verification/"},{"answer":"Tunnel says verification does not currently make ChatGPT, Gemini, or other AI assistants trust a business because no cross-vendor trust registry exists for assistants to query. Today, Tunnel provides a signed, publicly auditable record that people, agents, and developers can check. Tunnel’s own knowledge base and MCP endpoint enforce the verified record, and the company states that a future registry could recognize existing records.","locale":"en","category":"AI trust and visibility","question":"Does Tunnel verification make AI assistants trust a business more?","sourcePageUrl":"https://tunnelpowered.com/verification/"},{"answer":"A single Tunnel employee can suspend a badge immediately when it is wrong, while restoring automated trust requires a person. Automated proofs are re-checked on a schedule, and a badge can be suspended automatically when a proof disappears. Human verification grants require separate employee work and approval. Users can report a record by identifying it and explaining what is incorrect; Tunnel documents dispute handling for agents and people.","locale":"en","category":"Suspension and disputes","question":"What happens when a Tunnel verification badge is wrong?","sourcePageUrl":"https://tunnelpowered.com/verification/"},{"answer":"Tunnel’s API returns four public counterparty facts on every read: the active verification claim, proved channel types and latest proof date, the merchant’s record-confirmation status, and profile completeness. It can also return permissioned trading commitments and human response metrics when the merchant has granted access to the specific platform. The response explains what each field establishes and does not establish.","locale":"en","category":"API capabilities","question":"What does Tunnel’s platform verification API return?","sourcePageUrl":"https://tunnelpowered.com/platforms/"},{"answer":"A merchant can share trading commitments and human response metrics with a specifically named platform. Trading data covers accepted orders within set limits, withdrawn orders, buyer cancellations and reschedules over one year. Response data covers how often questions reached a human, how often a human answered, median response time in hours, and the number of pairs used to calculate that median. The merchant can withdraw permission at any time.","locale":"en","category":"Permissioned data","question":"What permissioned data can a merchant share with a platform?","sourcePageUrl":"https://tunnelpowered.com/platforms/"},{"answer":"A platform authenticates by exchanging OAuth 2.1 client credentials at POST /api/v1/agents/token. Tunnel returns a bearer token valid for one hour. Platforms can then call GET /api/v1/platform/self to inspect the complete contract and GET /api/v1/platform/counterparty/entity/{slug} to read a counterparty. Tunnel says the credential is issued by a person after a conversation because the permissioned tier discloses trading history between companies.","locale":"en","category":"Authentication","question":"How does a platform authenticate with Tunnel’s API?","sourcePageUrl":"https://tunnelpowered.com/platforms/"},{"answer":"When a merchant withdraws permission, the next API request returns the four public fields plus a note identifying what was withheld and why. The response is deliberately not an error, so the platform can distinguish missing permission from missing history. Withdrawal affects future reads but cannot undo a read that already occurred. Tunnel does not ask merchants for permission on a platform’s behalf.","locale":"en","category":"Access control","question":"What happens when a merchant withdraws platform permission?","sourcePageUrl":"https://tunnelpowered.com/platforms/"},{"answer":"No, Tunnel explicitly makes no compliance claim and says its record does not discharge statutory or regulatory obligations. The platform record can be used as one input among several that a platform chooses to collect, but it should not be presented internally as proof of compliance. Tunnel also states that it is not an official register and does not hold identity documents or payment-account details.","locale":"en","category":"Compliance limitations","question":"Does Tunnel’s platform record satisfy trader-verification or compliance obligations?","sourcePageUrl":"https://tunnelpowered.com/platforms/"},{"answer":"No, Tunnel’s API cannot establish whether a business delivers. The record does not observe a courier, receipt or buyer confirmation, and an order commitment that was not withdrawn is not treated as an order that was completed. Tunnel therefore does not present the data as a delivery guarantee, rating, ranking or prediction, and it deliberately avoids reducing the record to a single score.","locale":"en","category":"Data limitations","question":"Can Tunnel’s API show whether a business will deliver an order?","sourcePageUrl":"https://tunnelpowered.com/platforms/"},{"answer":"Tunnel’s initial coverage is Moldova and Romania, and the page describes that coverage as thin. The service is designed for platforms checking listed businesses whose presence may consist mainly of a phone number and Facebook page. Tunnel does not claim comprehensive regional coverage, so platforms should account for the stated limitations before relying on the API for onboarding or counterparty decisions.","locale":"en","category":"Geographic coverage","question":"Which countries does Tunnel’s platform verification cover?","sourcePageUrl":"https://tunnelpowered.com/platforms/"},{"answer":"Tunnel ajută o afacere să fie accesibilă, interpretată și verificată de asistenții AI prin publicarea de date structurate și monitorizarea răspunsurilor. Platforma generează endpoint-uri precum JSON-LD, FAQPage, knowledge base, answer block, sitemap și llms.txt pe domeniul afacerii. De asemenea, verifică accesul crawlerelor, concordanța datelor din surse diferite și vizibilitatea în ChatGPT, Claude, Gemini, Grok și Perplexity.","locale":"ro","category":"Despre serviciu","question":"Ce este Tunnel și cum ajută o afacere să apară în răspunsurile AI?","sourcePageUrl":"https://tunnelpowered.com/ro/"},{"answer":"Tunnel monitorizează ChatGPT, Claude, Gemini, Grok și Perplexity. Scorul de vizibilitate este calculat ca medie pe aceste cinci platforme, iar metodologia indică fiecare asistent și nivelul modelului interogat. Scanarea gratuită rulează patru asistenți, iar Grok se adaugă după conectarea site-ului. Tunnel măsoară apariția afacerii în răspunsuri, fără să pretindă că poate modifica sistemele interne ale furnizorilor AI.","locale":"ro","category":"Monitorizare AI","question":"Ce platforme AI monitorizează Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/"},{"answer":"Da, planul Gratuit este perioada de probă și nu necesită card bancar sau plată ulterioară obligatorie. Un site trece prin întregul flux, inclusiv crawl, endpoint-uri GEO, cuvinte-cheie și verificări zilnice de vizibilitate AI. Planul costă €0 pe lună, este disponibil fără limită de timp și include un site, până la 20 de pagini per crawl și crawl automat la fiecare 7 zile.","locale":"ro","category":"Plan gratuit","question":"Pot testa Tunnel înainte să plătesc?","sourcePageUrl":"https://tunnelpowered.com/ro/"},{"answer":"Tunnel are planuri de la €0 la €199 pe lună, plus un plan Custom cu preț negociat. Gratuit costă €0 și include până la 20 de pagini per crawl; Pro costă €49 și include până la 50; Business costă €199 și include până la 100. Planul Custom oferă pagini nelimitate per crawl, limite personalizate, transfer bancar, facturare și perioadă de valabilitate negociată.","locale":"ro","category":"Prețuri","question":"Cât costă planurile Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/"},{"answer":"Tunnel generează șase endpoint-uri GEO: JSON-LD schema, FAQ page, knowledge base, answer block, sitemap și llms.txt. JSON-LD descrie numele, adresa, programul, serviciile și ofertele; FAQPage marchează întrebările și răspunsurile; knowledge base centralizează informațiile; answer block oferă un rezumat citabil; sitemap listează resursele; iar llms.txt prezintă afacerea în limbaj simplu pentru agenți AI.","locale":"ro","category":"Endpoint-uri GEO","question":"Ce endpoint-uri GEO generează Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/"},{"answer":"Da, Tunnel poate construi și găzdui o fișă pentru o afacere fără site, pornind de la prezența existentă pe Instagram, TikTok sau Facebook ori de la un număr de telefon. Pagina precizează că această fișă oferă agenților AI informații citibile despre afacere și o cale de contact. Tunnel nu creează și nu administrează profilul Google Business al companiei.","locale":"ro","category":"Afaceri fără site","question":"Poate Tunnel ajuta o afacere care nu are site?","sourcePageUrl":"https://tunnelpowered.com/ro/"},{"answer":"Endpoint-urile Tunnel devin active în maximum o zi după adăugarea unei singure linii pe site, conform informațiilor de pe pagină. Înainte și după activare, platforma se ocupă de indexare, crawl, verificări și măsurarea vizibilității. Rezultatele în răspunsurile asistenților nu au o dată garantată, deoarece depind și de accesul crawlerelor, indexuri, directoare și sistemul de căutare folosit de fiecare asistent.","locale":"ro","category":"Implementare și rezultate","question":"Cât de repede devin active endpoint-urile Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/"},{"answer":"GEO urmărește ca un asistent AI să poată accesa, interpreta și confirma o afacere, în timp ce SEO-ul clasic urmărește poziționarea într-o listă de linkuri. Tunnel se concentrează pe pre-randarea paginilor pentru crawlerele care nu rulează JavaScript, JSON-LD pe domeniul propriu și concordanța datelor în listări și surse terțe. Abordarea vizează căutarea din momentul răspunsului, nu datele de antrenament.","locale":"ro","category":"GEO și SEO","question":"Prin ce diferă GEO de SEO-ul clasic?","sourcePageUrl":"https://tunnelpowered.com/ro/"},{"answer":"Nu, Tunnel nu scrie articolele, ci oferă teme și cuvinte-cheie bazate pe întrebările adresate asistenților AI în piața afacerii. Temele sunt ordonate și remăsurate zilnic, iar pagina este redactată de companie sau de persoana care își cunoaște afacerea. Tunnel explică faptul că a renunțat la articole generate în masă cu AI și recomandă conținut scris de cineva familiarizat cu afacerea.","locale":"ro","category":"Conținut","question":"Îmi scrie Tunnel articolele?","sourcePageUrl":"https://tunnelpowered.com/ro/"},{"answer":"Da, poți renunța oricând, fără contracte pe termen lung. Planul plătit rămâne activ până la finalul perioadei deja achitate, iar după aceea site-ul continuă pe planul Gratuit. Planul gratuit include în continuare funcțiile de bază, însă limitele sale sunt de un site, până la 20 de pagini per crawl și crawl automat la fiecare 7 zile.","locale":"ro","category":"Abonament","question":"Pot renunța oricând la un plan Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/"},{"answer":"Da, Tunnel este destinat inclusiv afacerilor locale și poate aborda întrebări precum „cea mai bună brutărie din Chișinău”. Platforma verifică existența unui profil Google Business și poate pune revendicarea lui în recomandări, însă nu creează și nu administrează profilul. Pentru afaceri fără site, Tunnel poate folosi informații publice din Instagram, TikTok sau Facebook pentru a construi o fișă citibilă de agenți AI.","locale":"ro","category":"Afaceri locale","question":"Lucrează Tunnel cu afaceri locale?","sourcePageUrl":"https://tunnelpowered.com/ro/"},{"answer":"Da, poți începe cu un cont de Instagram, TikTok, o pagină de Facebook sau un număr de telefon. Tunnel construiește fișa afacerii din informațiile furnizate de tine și o găzduiește la o adresă permanentă, fără să creezi sau să întreții un site. Înainte de publicare, un membru Tunnel verifică manual profilul, deoarece nu există un domeniu propriu care să poată fi verificat automat.","locale":"ro","category":"Listare fără site","question":"Pot fi listat în asistenți AI fără să am un site?","sourcePageUrl":"https://tunnelpowered.com/ro/no-website/"},{"answer":"Un asistent AI primește o fișă structurată cu informații despre afacere, produse sau servicii, prețuri, program, locație, zona de livrare și metode de contact. Fișa este disponibilă la un URL permanent și prin endpoint-uri citibile de mașini, inclusiv JSON-LD. Datele pot include și profiluri sociale declarate sau verificate, astfel încât crawler-ele și agenții să poată identifica mai clar afacerea.","locale":"ro","category":"Date structurate","question":"Ce primește un asistent AI despre afacerea mea?","sourcePageUrl":"https://tunnelpowered.com/ro/no-website/"},{"answer":"Planul gratuit acoperă o singură afacere, nu necesită card și nu expiră. Include fișa găzduită, cele șase endpoint-uri, verificarea zilnică a vizibilității și verificările automate ale canalelor. Planul rulează fluxul pentru o afacere fără site, de la colectarea informațiilor până la publicarea fișei în formate citibile de mașini.","locale":"ro","category":"Prețuri și planuri","question":"Ce include planul gratuit pentru o afacere fără site?","sourcePageUrl":"https://tunnelpowered.com/ro/no-website/"},{"answer":"Poți adăuga site-ul în același cont și poți folosi fluxul obișnuit de integrare, indexare și endpoint-uri. Fișa fără site își păstrează URL-ul permanent, deoarece adresa este construită din afacere, nu din domeniu. Profilul Tunnel și fișa extrasă din site rămân separate: Tunnel nu înlocuiește automat informațiile introduse de tine cu datele găsite de crawler.","locale":"ro","category":"Integrare cu site-ul","question":"Ce se întâmplă dacă îmi fac un site după ce folosesc Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/no-website/"},{"answer":"Nu, Tunnel nu garantează că un asistent AI va recomanda afacerea în locul unui concurent. Regăsirea și ordonarea rezultatelor au loc în sisteme care nu aparțin Tunnel. Serviciul elimină însă problema tehnică a lipsei unui conținut citibil și face afacerea eligibilă pentru a fi citită, după care măsoară zilnic ce spun asistenții despre ea.","locale":"ro","category":"Limitări și vizibilitate AI","question":"Îmi garantează Tunnel că voi fi recomandat de un asistent AI?","sourcePageUrl":"https://tunnelpowered.com/ro/no-website/"},{"answer":"Tunnel nu poate confirma automat toate informațiile despre afacere atunci când nu există un site. Poate verifica faptul că utilizatorul controlează anumite canale, de exemplu printr-un token în bio-ul public sau un cod trimis la adresa de e-mail declarată. Sunt necesare două dovezi pentru verificarea automată, iar acestea sunt reverificate periodic. Identitatea și existența serviciului sunt verificate de un om pe planurile plătite.","locale":"ro","category":"Verificare","question":"Cum verifică Tunnel informațiile unei afaceri fără site?","sourcePageUrl":"https://tunnelpowered.com/ro/no-website/"},{"answer":"Linia directă Tunnel este un canal prin care agenții AI pot scrie unei afaceri și pot primi răspunsul pe aceeași conversație. Agentul folosește Model Context Protocol sau un apel HTTP REST, iar mesajul ajunge în inboxul din panoul Tunnel. Comerciantul răspunde ca la un e-mail. Serviciul păstrează private numărul de telefon și adresa de e-mail și nu necesită integrare, SDK sau callback găzduit de afacere.","locale":"ro","category":"Funcționare","question":"Ce este Linia directă Tunnel pentru agenți AI?","sourcePageUrl":"https://tunnelpowered.com/ro/landline/"},{"answer":"Orice agent AI înregistrat poate folosi serverul MCP și endpoint-ul REST Tunnel, deoarece acestea nu sunt legate de un anumit furnizor. În practică, pagina indică drept apelant realist un agent propriu sau construit de un dezvoltator. Dacă un asistent AI de consum va folosi această infrastructură depinde de furnizorul acelui asistent, nu de Tunnel.","locale":"ro","category":"Compatibilitate","question":"Ce agenți AI pot contacta o afacere prin Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/landline/"},{"answer":"Nu, afacerea nu trebuie să adauge o integrare, un SDK, un callback sau un endpoint propriu. Adresa de mesagerie există când profilul este publicat, inclusiv pentru o afacere fără site. Mesajele apar în inboxul din panoul Tunnel, iar comerciantul citește și răspunde acolo. Pentru listările bazate pe site, Tunnel verifică dacă site-ul este integrat înainte ca agentul să îl poată accesa.","locale":"ro","category":"Configurare","question":"Trebuie o afacere să integreze ceva pentru a primi mesaje?","sourcePageUrl":"https://tunnelpowered.com/ro/landline/"},{"answer":"Scrierea este permisă doar agenților cu identitate înregistrată și token, iar fiecare agent are o cotă zilnică și o limită de rafală pe minut. Tunnel monitorizează și numărul de comercianți contactați recent. Un agent care scrie multor comercianți într-un timp scurt declanșează o alarmă de răspândire, chiar dacă rămâne sub cota individuală pentru fiecare afacere.","locale":"ro","category":"Securitate și abuz","question":"Cum sunt protejate afacerile împotriva spamului agenților AI?","sourcePageUrl":"https://tunnelpowered.com/ro/landline/"},{"answer":"Nu, Tunnel nu dezvăluie numărul de telefon sau adresa de e-mail doar pentru că un agent scrie afacerii. Aceste date apar numai dacă alegi să le publici în propria fișă; numărul poate apărea ca telephone în datele structurate atunci când este completat. Agentul scrie la adresa de releu Tunnel, iar răspunsul tău nu transmite automat informații de contact nepublicate.","locale":"ro","category":"Confidențialitate","question":"Îmi sunt publicate numărul de telefon și adresa de e-mail?","sourcePageUrl":"https://tunnelpowered.com/ro/landline/"},{"answer":"Instrumentul contact_business folosește slug-ul afacerii, numele agentului, subiectul și mesajul. Exemplul de pe pagină trimite cererea printr-un apel JSON-RPC POST la https://api.tunnelpowered.com/api/mcp. Mesajul este limitat la 4000 de caractere și este inclus în cota zilnică, limita de rafală pe minut și verificarea activității agentului asupra altor afaceri.","locale":"ro","category":"Specificație tehnică","question":"Ce date sunt trimise prin instrumentul contact_business?","sourcePageUrl":"https://tunnelpowered.com/ro/landline/"},{"answer":"Nu, Tunnel este un canal de conversație și nu plasează comenzi, nu încasează bani și nu generează răspunsuri în numele comerciantului. Un om citește mesajul din inbox și decide dacă răspunde. Tranzacția are loc prin procesul folosit deja de afacere. Pagina avertizează și că un agent înregistrat este responsabil, dar nu este neapărat verificat, deci cererile trebuie tratate ca mesajele clienților noi.","locale":"ro","category":"Limitele serviciului","question":"Plasează Tunnel comenzi sau răspunde automat în numele afacerii?","sourcePageUrl":"https://tunnelpowered.com/ro/landline/"},{"answer":"Dacă nu răspunzi, fișa afacerii nu este penalizată, dar agentul nu primește un răspuns și poate căuta informația în altă parte. Inboxul există pentru ca un om să citească mesajul și să răspundă atunci când dorește. Tunnel nu aplică o penalizare pentru conversațiile fără răspuns și nu pretinde că poate finaliza cererea fără intervenția comerciantului.","locale":"ro","category":"Gestionarea conversațiilor","question":"Ce se întâmplă dacă nu răspund unui agent AI?","sourcePageUrl":"https://tunnelpowered.com/ro/landline/"},{"answer":"Verificarea automată dovedește că o afacere controlează cel puțin două canale către care trimite fișa, precum un domeniu, un profil social sau o adresă de e-mail. Este gratuită pe orice plan și nu dovedește identitatea sau realitatea serviciului. Verificarea umană include aceste dovezi și verifică identitatea juridică, persoana din spatele afacerii și realitatea serviciului, pe planurile Pro, Business și Custom.","locale":"ro","category":"Niveluri de verificare","question":"Care este diferența dintre verificarea automată și verificarea umană?","sourcePageUrl":"https://tunnelpowered.com/ro/verification/"},{"answer":"Verificarea automată dovedește controlul asupra canalelor revendicate de o afacere. Tunnel solicită minimum două dovezi independente, care pot fi o înregistrare DNS, un fișier pe domeniu, un token în bio-ul public al unei rețele sociale sau un cod trimis la adresa de e-mail listată. Dovezile sunt reverificate periodic. Acest nivel nu dovedește cine este proprietarul sau dacă serviciul este real.","locale":"ro","category":"Verificări automate","question":"Ce dovedește verificarea automată Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/verification/"},{"answer":"Verificarea umană stabilește identitatea juridică, persoana din spatele afacerii și faptul că serviciul este real. Un angajat Tunnel compară declarațiile cu dovezi din afara site-ului, iar un al doilea angajat aprobă verificarea. Niciun angajat nu poate face ambele jumătăți ale procesului. Verificarea umană nu este o recomandare privind calitatea, competența sau rezultatele serviciului.","locale":"ro","category":"Verificare umană","question":"Ce verifică un angajat Tunnel la nivelul uman?","sourcePageUrl":"https://tunnelpowered.com/ro/verification/"},{"answer":"Poți verifica offline o atestare folosind semnătura JWS, cheile publice Tunnel din endpoint-ul JWKS și orice bibliotecă JOSE compatibilă. Atestarea este semnată cu EdDSA, iar nivelul și limitările sunt incluse în payload-ul semnat. Trebuie să verifici și câmpul expires_at, apoi să confirmi că starea este cea mai nouă intrare din registrul public de transparență. O atestare care nu verifică nu este a Tunnel.","locale":"ro","category":"Verificare tehnică","question":"Cum pot verifica offline o atestare Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/verification/"},{"answer":"O atestare Tunnel rămâne valabilă până la data indicată în câmpul expires_at. După expirare, ea nu mai reprezintă o afirmație valabilă despre afacere în prezent. Tunnel reverifică periodic dovezile automate înainte de expirare și suspendă automat insigna dacă o dovadă a dispărut demonstrabil. Utilizatorii trebuie să verifice data de expirare, nu doar prezența unei insigne pe o pagină.","locale":"ro","category":"Expirare și actualitate","question":"Cât timp rămâne valabilă o atestare Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/verification/"},{"answer":"Registrul public de transparență este o evidență în care sunt adăugate schimbările de stare ale verificării, împreună cu momentul și motivul schimbării. Intrările sunt înlănțuite prin hash, astfel încât modificările ulterioare să poată fi detectate. Pentru o afacere, numai cea mai nouă intrare reprezintă starea reală. Registrul permite verificarea publică fără ca utilizatorul să se bazeze doar pe declarația Tunnel.","locale":"ro","category":"Transparență","question":"Ce este registrul public de transparență Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/verification/"},{"answer":"O insignă nu poate fi validată ca atestare Tunnel fără o semnătură corectă și dovezile necesare pentru canalele revendicate. Verificările automate cer cel puțin două dovezi independente, publicate pe domeniul, profilul sau adresa relevantă. Nivelul uman adaugă documente și aprobarea unui al doilea angajat. Utilizatorii trebuie să verifice semnătura, limitările, expirarea și registrul, nu doar imaginea insignei.","locale":"ro","category":"Securitate și autenticitate","question":"Poate fi falsificată o insignă de verificare Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/verification/"},{"answer":"Nu, verificarea Tunnel nu este o recomandare privind calitatea unei afaceri sau competența serviciului. Nivelul automat confirmă doar controlul asupra canalelor indicate, iar nivelul uman confirmă identitatea juridică, persoana din spatele afacerii și realitatea serviciului. Pagina precizează explicit ce nu dovedește fiecare nivel, astfel încât o insignă să nu fie interpretată ca aprobare, evaluare sau garanție a rezultatelor.","locale":"ro","category":"Limitări","question":"Este verificarea Tunnel o recomandare privind calitatea unei afaceri?","sourcePageUrl":"https://tunnelpowered.com/ro/verification/"},{"answer":"Tunnel poate suspenda imediat o insignă prin decizia unui singur angajat. Dovezile automate sunt reverificate periodic, iar insigna este suspendată automat când o dovadă a dispărut demonstrabil. Restabilirea unei insigne poate fi făcută doar printr-o decizie umană. Schimbările sunt adăugate în registrul public de transparență, unde pot fi verificate istoricul, momentul și motivul modificării.","locale":"ro","category":"Suspendare și retragere","question":"Cum retrage Tunnel o insignă de verificare?","sourcePageUrl":"https://tunnelpowered.com/ro/verification/"},{"answer":"Endpoint-urile devin active în aproximativ o zi de la prima indexare. Indexarea începe când Tunnel găsește linia de integrare în robots.txt sau în head, nu la momentul înregistrării. Prima verificare de vizibilitate rulează de obicei în prima oră, pentru a stabili punctul de plecare. După publicare, sunt disponibile endpoint-uri precum JSON-LD, FAQ, baza de cunoștințe și llms.txt.","locale":"ro","category":"Configurare și timp","question":"Cât durează până devin active endpoint-urile Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/how-it-works/"},{"answer":"Trebuie să adaugi o singură linie pe site, iar acesta este singurul pas obligatoriu. Poți adăuga o directivă Sitemap în robots.txt sau o etichetă link rel=\"alternate\" în head; Tunnel acceptă prima variantă găsită. Paginile existente nu sunt modificate și nu este necesar un script în HTML. Servirea llms.txt, pre-randarea pentru boți și dovada DNS a domeniului sunt opționale.","locale":"ro","category":"Configurare și integrare","question":"Ce trebuie să schimb pe site pentru integrarea Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/how-it-works/"},{"answer":"Tunnel marchează site-ul ca neintegrat după trei verificări consecutive eșuate. Site-urile sunt reverificate zilnic, iar sistemul nu reacționează la un singur eșec, deoarece indisponibilitatea temporară nu este echivalentă cu ștergerea liniei. După atingerea pragului, primești o notificare. O adresă care nu poate fi accesată în siguranță este omisă și nu este numărată ca eșec.","locale":"ro","category":"Monitorizarea integrării","question":"Ce se întâmplă dacă linia de integrare dispare?","sourcePageUrl":"https://tunnelpowered.com/ro/how-it-works/"},{"answer":"Vizibilitatea AI este verificată zilnic pe orice plan. Tunnel adresează aceleași întrebări fiecărui asistent, conform planului, și păstrează răspunsurile complete pentru comparație. Site-ul este reindexat la șapte zile pe Free, la trei zile pe Pro, zilnic pe Business, iar pe Custom sunt disponibile indexări manuale. Scorul reprezintă proporția întrebărilor în care un asistent a menționat afacerea.","locale":"ro","category":"Măsurarea vizibilității","question":"Cât de des verifică Tunnel vizibilitatea AI?","sourcePageUrl":"https://tunnelpowered.com/ro/how-it-works/"},{"answer":"Tunnel citește 20 de pagini pe planul Free, 50 pe Pro, 100 pe Business și un număr nelimitat pe Custom. Ordinea începe cu pagina principală, continuă cu paginile despre servicii, întrebările frecvente, prețurile, informațiile despre companie și contactul. Indexurile de blog, notele legale, coșul și finalizarea sunt prioritizate mai jos. Paginile necitite sunt listate, nu tratate ca inexistente.","locale":"ro","category":"Indexare și conținut","question":"Câte pagini citește Tunnel dintr-un site?","sourcePageUrl":"https://tunnelpowered.com/ro/how-it-works/"},{"answer":"Scorul este proporția întrebărilor fixe de sondaj în care un asistent a numit afacerea. Măsurarea se face pentru fiecare motor și este repetată periodic, conform planului. Panoul afișează întrebarea, asistenții care au răspuns, mențiunile și linkurile către site. O întrebare fără răspunsuri nu primește scor zero, iar întrebările care includ deja numele sau domeniul afacerii sunt marcate ca ilizibile.","locale":"ro","category":"Scor și metodologie","question":"Ce conține scorul de vizibilitate AI Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/how-it-works/"},{"answer":"Nu, llms.txt nu este obligatoriu pentru funcționarea endpoint-urilor Tunnel. Pagina îl descrie ca pe o convenție propusă, fără angajamente publice ale furnizorilor de asistenți că îl vor descărca. Tunnel generează câte unul pentru fiecare site, iar servirea lui din rădăcina domeniului valorează trei puncte din o sută în scorul intern. Prioritatea este acordată paginilor accesibile crawlerelor, JSON-LD și datelor coerente despre companie.","locale":"ro","category":"llms.txt și standarde AI","question":"Este obligatoriu să servesc llms.txt?","sourcePageUrl":"https://tunnelpowered.com/ro/how-it-works/"},{"answer":"Da, un agent AI poate deschide o conversație bidirecțională cu afacerea prin serverul MCP al Tunnel. Mesajele ajung într-un inbox simplu din panoul de control, iar sistemul include un releu anti-spam și anti-fraudă. Funcția folosește mesagerie MCP și REST și este descrisă ca funcționând cu orice agent. Până la validarea liniei de integrare, agenții nu pot ajunge la afacere prin endpoint-urile Tunnel.","locale":"ro","category":"Comunicare cu agenții","question":"Poate un agent AI să contacteze direct afacerea?","sourcePageUrl":"https://tunnelpowered.com/ro/how-it-works/"},{"answer":"Nu, Tunnel nu afirmă că fișa sau API-ul îndeplinește obligații legale ori de reglementare. Serviciul poate fi una dintre sursele de date colectate de o platformă, dar nu este un produs de conformitate și nu trebuie prezentat intern ca atare. Evaluarea obligațiilor aplicabile comercianților rămâne o discuție pentru juriștii platformei.","locale":"ro","category":"Conformitate","question":"Îndeplinește Tunnel obligațiile legale de verificare a comercianților?","sourcePageUrl":"https://tunnelpowered.com/ro/platforms/"},{"answer":"Fără permisiune, platformele pot citi patru fapte publice: nivelul de verificare, canalele dovedite și data celei mai recente dovezi, ultima confirmare a fișei și completitudinea profilului. Răspunsul include și o notă dacă datele cu permisiune au fost reținute și motivul. O citire fără permisiune nu returnează o eroare.","locale":"ro","category":"Date publice","question":"Ce informații pot citi platformele fără permisiunea comerciantului?","sourcePageUrl":"https://tunnelpowered.com/ro/platforms/"},{"answer":"Permisiunea afacerii oferă acces la angajamente comerciale și la date despre răspunsul uman. Angajamentele includ comenzi acceptate, retrase, anulate de cumpărător și reprogramări pe un an. Datele despre răspunsul uman includ frecvența escaladării, frecvența răspunsului și mediana orelor, cu numărul de perechi folosite pentru calcul.","locale":"ro","category":"Permisiuni","question":"Ce date sunt disponibile numai cu permisiunea afacerii?","sourcePageUrl":"https://tunnelpowered.com/ro/platforms/"},{"answer":"Comerciantul acordă permisiunea din propriul panou, numind explicit platforma, și poate retrage accesul oricând. Tunnel nu contactează comerciantul în numele platformei și nu oferă un endpoint pentru solicitarea permisiunii. Retragerea devine efectivă la următoarea cerere a platformei, fără să anuleze citirile realizate anterior.","locale":"ro","category":"Permisiuni","question":"Cum acordă un comerciant permisiunea unei platforme?","sourcePageUrl":"https://tunnelpowered.com/ro/platforms/"},{"answer":"Platforma folosește OAuth 2.1 client credentials la POST /api/v1/agents/token pentru a primi un bearer token valabil o oră. Credențiala este emisă manual de o persoană după o discuție, deoarece nivelul cu permisiune poate dezvălui istoricul comercial al unei afaceri către o altă companie. Nu există un al doilea sistem de identitate pentru agenți.","locale":"ro","category":"Integrare API","question":"Cum se autentifică o platformă la API-ul Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/platforms/"},{"answer":"Platformele pot citi contractul prin GET /api/v1/platform/self și un partener comercial prin GET /api/v1/platform/counterparty/entity/{slug}. Endpointul partenerului returnează cele patru fapte publice fără permisiune și indică într-o notă ce date au fost reținute și de ce. Răspunsurile nu sunt servite din cache, pentru a reflecta revocările și modificările de permisiune.","locale":"ro","category":"Integrare API","question":"Ce endpointuri API sunt disponibile pentru platforme?","sourcePageUrl":"https://tunnelpowered.com/ro/platforms/"},{"answer":"Nu, Tunnel nu poate confirma dacă un comerciant livrează. Serviciul nu observă livrări, curieri, chitanțe sau confirmări ale cumpărătorilor. Datele despre comenzi acceptate, retrase, anulate și reprogramate descriu angajamente comerciale pe un an, dar un angajament care nu a fost retras nu este considerat o livrare finalizată.","locale":"ro","category":"Limitări","question":"Poate Tunnel confirma că un comerciant livrează comenzile?","sourcePageUrl":"https://tunnelpowered.com/ro/platforms/"},{"answer":"Nu, Tunnel nu păstrează documente de identitate sau detalii de cont de plată. Pagina explică faptul că păstrarea lor ar crea obligații de ștergere într-un sistem a cărui fișă centrală este doar-adăugare și nu poate șterge date. Serviciul este conceput să ofere fapte despre afaceri fără să colecteze aceste tipuri de informații.","locale":"ro","category":"Confidențialitate","question":"Păstrează Tunnel documente de identitate sau detalii de plată?","sourcePageUrl":"https://tunnelpowered.com/ro/platforms/"},{"answer":"Scorul măsoară cât de des o afacere este menționată și site-ul său este citat în răspunsurile a cinci asistenți AI. Tunnel trimite întrebări realiste despre afacere, verifică aceste două semnale și calculează media rezultatelor pe motoare, exprimată de la 0 la 100. Scorul descrie comportamentul observat în timpul sondării; nu este un clasament, o garanție, o predicție de venituri sau o estimare a întregii piețe.","locale":"ro","category":"Definiție","question":"Ce măsoară scorul de vizibilitate AI al Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/methodology/"},{"answer":"Tunnel interoghează OpenAI ChatGPT, Anthropic Claude, Google Gemini, xAI Grok și Perplexity. Pentru fiecare furnizor este folosit nivelul ieftin al modelului, prin API-urile furnizorilor și cu cheile platformei Tunnel. Sondarea trimite o cerere simplă și nu solicită căutarea pe web, astfel încât rezultatul măsoară ce își amintește modelul despre afacere, nu ce ar găsi un produs de consum după o căutare online.","locale":"ro","category":"Motoare AI","question":"Ce motoare AI folosește Tunnel pentru calcularea scorului?","sourcePageUrl":"https://tunnelpowered.com/ro/methodology/"},{"answer":"Fiecare rulare folosește cinci întrebări, alese fie din primele cinci cuvinte-cheie atașate site-ului, fie generate din identitatea afacerii și conținutul extras la crawl. Întrebările pot acoperi definiții, recomandări, metode de rezolvare, prețuri și comparații. Pentru afacerile locale se adaugă o întrebare de localizare fără brand, iar întrebările și originea lor sunt înregistrate în panou pentru verificare.","locale":"ro","category":"Întrebări de sondare","question":"Cum sunt alese întrebările folosite în fiecare rulare?","sourcePageUrl":"https://tunnelpowered.com/ro/methodology/"},{"answer":"Scorul per motor este ((mențiuni × 0,6 + citări × 0,4) / întrebări) × 100, iar scorul general este media celor cinci scoruri, la care se poate adăuga un bonus de 3 puncte pentru un fișier llms.txt servit de la rădăcina domeniului. Rezultatul este limitat la 100 și rotunjit la două zecimale la fiecare pas. Mențiunile contează 60%, iar citările 40%.","locale":"ro","category":"Calcul","question":"Cum este calculată formula scorului AIS?","sourcePageUrl":"https://tunnelpowered.com/ro/methodology/"},{"answer":"O mențiune este identificarea textuală a brandului în răspunsul unui asistent AI, după normalizarea Unicode, eliminarea diacriticelor, transformarea în litere mici și simplificarea punctuației. Tunnel verifică și numele fără sufixe juridice precum SRL, LLC sau GmbH. Brandurile dintr-un singur cuvânt, precum „Tunnel”, trebuie să apară împreună cu o ancoră coroborantă, pentru a evita potrivirile accidentale.","locale":"ro","category":"Mențiuni","question":"Ce este considerată o mențiune a unei afaceri?","sourcePageUrl":"https://tunnelpowered.com/ro/methodology/"},{"answer":"O citare înseamnă că asistentul indică site-ul afacerii ca sursă, nu doar că îi menționează numele. Dacă motorul returnează o listă de surse, Tunnel verifică domeniul exact sau un subdomeniu; altfel caută domeniul în textul răspunsului. Perplexity este singurul dintre cele cinci motoare care returnează în prezent URL-urile surselor, astfel că citările celorlalte patru depind de apariția domeniului în răspuns.","locale":"ro","category":"Citări","question":"Ce este o citare în metodologia Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/methodology/"},{"answer":"Fiecare site și fiecare fișă înregistrată sunt re-sondate la fiecare 24 de ore, indiferent de plan, inclusiv pentru planul gratuit. Procesul rulează orar și preia elementele care au depășit 24 de ore de la ultimul scor. Tunnel nu rulează mai des pentru clienții plătitori. Fiecare rulare păstrează diferența față de rularea anterioară și indică schimbările de formulă, întrebări sau model care afectează comparația.","locale":"ro","category":"Frecvență","question":"Cât de des este recalculat scorul de vizibilitate AI?","sourcePageUrl":"https://tunnelpowered.com/ro/methodology/"},{"answer":"Principalele limitări sunt eșantionul de doar cinci întrebări, folosirea API-urilor fără căutare web, modelele din categoria ieftină, acoperirea exclusivă a motoarelor accesibile public și răspunsurile nedeterministe. Patru motoare nu returnează liste de surse, iar potrivirea mențiunilor este textuală. Scorul reflectă vizibilitatea la întrebările testate, nu vizibilitatea pe întreaga piață; Tunnel recomandă urmărirea tendinței pe două săptămâni.","locale":"ro","category":"Limitări","question":"Care sunt principalele limitări ale scorului AIS?","sourcePageUrl":"https://tunnelpowered.com/ro/methodology/"},{"answer":"Da, scorul poate fi reprodus punând aceleași cinci întrebări celor cinci asistenți, numărând mențiunile și citările și aplicând formula publicată. Întrebările exacte, asistenții care au răspuns și rezultatele fiecărui test sunt vizibile în panou. Pentru o comparație corectă, verificarea trebuie făcută întrebare cu întrebare, deoarece diferențele de întrebări, modele sau formule pot schimba rezultatul.","locale":"ro","category":"Reproducere","question":"Poate fi reprodus independent scorul Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/methodology/"},{"answer":"Linia directă Tunnel este o conversație durabilă între un agent AI și persoana din spatele unei fișe de afacere. Agentul poate trimite un mesaj în inboxul afacerii, iar răspunsul revine pe aceeași conversație, posibil după câteva ore. Funcția acoperă și comercianții fără site, inclusiv afaceri care vând prin Instagram sau TikTok. Citirea datelor nu necesită credențiale, dar trimiterea mesajelor necesită un agent înregistrat și un bearer token.","locale":"ro","category":"Funcționalitate","question":"Ce este linia directă Tunnel pentru agenții AI?","sourcePageUrl":"https://tunnelpowered.com/ro/docs/"},{"answer":"Tunnel oferă prin MCP uneltele search_businesses, get_business, check_merchant_verification, contact_business, check_replies și send_followup. Căutarea, obținerea profilului și verificarea nu cer autentificare, în timp ce contact_business, check_replies și send_followup cer un bearer token. Serverul MCP folosește Streamable HTTP, este fără stare și este disponibil la https://api.tunnelpowered.com/api/mcp. Numele serverului este tunnel-knowledge-base.","locale":"ro","category":"MCP","question":"Ce operațiuni MCP oferă Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/docs/"},{"answer":"Nivelul de încredere se verifică citind câmpul verification.level din răspunsul live, nu deducându-l din existența unei insigne. Valoarea human indică verificarea identității, controlului canalelor și realității serviciului de către Tunnel; automated confirmă doar controlul canalelor citate; null indică lipsa verificării. Niciun nivel nu garantează calitatea, solvabilitatea sau autorizarea comerciantului. Pentru acțiuni importante, rezultatele mai vechi de cinci minute trebuie reverificate.","locale":"ro","category":"Verificare","question":"Cum se verifică nivelul de încredere al unui comerciant?","sourcePageUrl":"https://tunnelpowered.com/ro/docs/"},{"answer":"Un dezvoltator înregistrează agentul prin POST https://api.tunnelpowered.com/api/v1/agents/register, care returnează client_id și client_secret, apoi obține un access_token prin POST https://api.tunnelpowered.com/api/v1/agents/token folosind client_credentials. Endpoint-urile pot fi descoperite automat prin metadatele RFC 8414 pentru serverul de autorizare și RFC 9728 pentru resursa protejată. Tokenul bearer este necesar pentru trimiterea și citirea mesajelor din conversații.","locale":"ro","category":"Autentificare","question":"Cum înregistrează un dezvoltator un agent Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/docs/"},{"answer":"Agentul contactează o afacere prin POST /api/kb/entities/{slug}/messages sau POST /api/kb/websites/{slug}/messages, trimițând agent_name, subject și message de maximum 4000 de caractere. Răspunsul conține conversation_id și un token secret afișat o singură dată, iar agentul trebuie să păstreze ambele valori. Răspunsurile sunt asincrone și umane, astfel încât interogarea conversației trebuie făcută la intervale de minute, nu de secunde.","locale":"ro","category":"Conversații","question":"Cum contactează un agent AI o afacere prin Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/docs/"},{"answer":"Documentația oferă acces prin HTTP simplu, A2A și OpenAPI 3.1, pe lângă MCP. Suprafața HTTP de citire include indexul bazei de cunoștințe, llms.txt, căutarea și profilurile comercianților. A2A folosește Agent2Agent v1.0 și competențele search_businesses, get_business și check_merchant_verification, dar nu expune mesaje către afaceri. Contractul API este disponibil la https://api.tunnelpowered.com/openapi.json.","locale":"ro","category":"Integrare API","question":"Ce integrații tehnice oferă documentația Tunnel în afară de MCP?","sourcePageUrl":"https://tunnelpowered.com/ro/docs/"},{"answer":"Tunnel comunică limitele de trafic prin X-RateLimit-Limit, X-RateLimit-Remaining și Retry-After, iar agenții trebuie să citească aceste antete în loc să ghicească limitele. MCP contorizează traficul pe IP, identitate autodeclarată și agent înregistrat cu bearer token; plafonul pe IP este verificat primul. La tools/call, limitarea apare ca rezultat normal cu isError și cod rate_limited_*, iar celelalte metode primesc eroare JSON-RPC și HTTP 429.","locale":"ro","category":"Limite și bune practici","question":"Cum gestionează Tunnel limitele de trafic pentru agenți?","sourcePageUrl":"https://tunnelpowered.com/ro/docs/"},{"answer":"Tunnel помогает бизнесу стать доступнее и понятнее для AI-ассистентов. Сервис сканирует сайт, создаёт машиночитаемые GEO-эндпоинты, проверяет доступ краулеров, сопоставляет данные о компании в разных источниках и измеряет, как бизнес выглядит в ответах ChatGPT, Claude, Gemini, Grok и Perplexity. Tunnel работает с сайтами и компаниями без сайта, которым может помочь создать карточку на основе доступных профилей или номера телефона.","locale":"ru","category":"Обзор сервиса","question":"Что такое Tunnel и для чего он нужен?","sourcePageUrl":"https://tunnelpowered.com/ru/"},{"answer":"Tunnel отслеживает ChatGPT, Claude, Gemini, Grok и Perplexity. Оценка AI-заметности усредняется по этим пяти платформам, а методология указывает конкретную модель, на которой выполняется запрос. Бесплатное сканирование запускает четыре ассистента, а Grok добавляется после подключения сайта. Tunnel не изменяет внутренние системы AI-платформ: он публикует данные бизнеса в читаемых форматах и измеряет фактические ответы.","locale":"ru","category":"Мониторинг AI","question":"Какие AI-платформы отслеживает Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/"},{"answer":"Бесплатный тариф включает один сайт, до 20 прочитанных страниц за краулинг, пять ключевых слов, автоматический краулинг раз в 7 дней и ежедневную проверку AI-заметности. Также доступны все шесть GEO-эндпоинтов, аудит доступа AI-ботов и автоматические проверки контроля домена, почты и социальных профилей. Бесплатный период не ограничен по времени, не требует банковской карты и является полноценной пробой сервиса.","locale":"ru","category":"Тарифы","question":"Что входит в бесплатный тариф Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/"},{"answer":"Тариф Pro стоит €49 в месяц, Business — €199 в месяц, а Custom предоставляется на договорных условиях. Pro включает до 50 страниц за краулинг, 25 ключевых слов, проверки AI-заметности на пяти движках и проверку человеком. Business включает до 100 страниц, 50 ключевых слов, ежедневный краулинг, три ручных краулинга в день, аудит внешнего присутствия, командный доступ и собственные API-ключи LLM.","locale":"ru","category":"Тарифы","question":"Сколько стоят платные тарифы Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/"},{"answer":"Да, Tunnel работает и с компаниями без сайта. Сервис может собрать и разместить карточку бизнеса на основе уже существующего Instagram, TikTok, Facebook или номера телефона. Для AI-агентов также предоставляется адрес, через который можно связаться с бизнесом, с передачей сообщений во входящие и приватным номером телефона. Tunnel не создаёт и не ведёт Google Business Profile, но проверяет его наличие и рекомендует получить его.","locale":"ru","category":"Компании без сайта","question":"Можно ли использовать Tunnel без сайта?","sourcePageUrl":"https://tunnelpowered.com/ru/"},{"answer":"Обычное SEO ориентируется на позицию страницы в списке ссылок, а GEO Tunnel — на способность AI-ассистента получить, разобрать, проверить и процитировать данные о бизнесе. Для этого Tunnel использует пререндер страниц без JavaScript, JSON-LD на собственном домене и проверку совпадения названия, адреса и телефона в разных источниках. Сервис измеряет поиск и ответы ассистентов в момент запроса, а не попадание сайта в обучающие данные.","locale":"ru","category":"GEO и SEO","question":"Чем GEO Tunnel отличается от обычного SEO?","sourcePageUrl":"https://tunnelpowered.com/ru/"},{"answer":"Первые GEO-эндпоинты работают в течение суток после сканирования, которое запускается обнаружением установленной на сайте строки. Точную дату появления бизнеса в ответах AI-ассистентов Tunnel не обещает, поскольку ассистенты используют живой поиск, индексы, каталоги и коннекторы в момент пользовательского запроса. После начального сканирования сервис регулярно измеряет фактические ответы и показывает, насколько доступны, читаемы и согласованы данные компании.","locale":"ru","category":"Результаты и сроки","question":"Как быстро появляются результаты после подключения сайта?","sourcePageUrl":"https://tunnelpowered.com/ru/"},{"answer":"Нет, Tunnel не пишет статьи за клиента. Сервис предоставляет темы и ключевые слова, упорядоченные по тому, о чём люди спрашивают AI-ассистентов на конкретном рынке, а страницу создаёт сам бизнес. Tunnel отказался от массово сгенерированных AI-статей, поскольку такой контент может обесцениваться поисковиками и ассистентами. Клиенту рекомендуется публиковать материалы, написанные человеком, который знает бизнес.","locale":"ru","category":"Контент","question":"Пишет ли Tunnel статьи за клиента?","sourcePageUrl":"https://tunnelpowered.com/ru/"},{"answer":"Да, платный тариф Tunnel можно отменить в любой момент без долгосрочного договора. После отмены тариф продолжает действовать до конца уже оплаченного периода. Затем сайт переходит на бесплатный тариф, поэтому доступ к базовой обработке не прекращается полностью. Бесплатный тариф включает один сайт и остаётся доступным без банковской карты и без обратного отсчёта.","locale":"ru","category":"Оплата и отмена","question":"Можно ли отменить платный тариф Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/"},{"answer":"Да, Tunnel размещает бизнес без сайта, если у вас есть Instagram, TikTok, страница в Facebook или номер телефона. Сервис собирает карточку из предоставленных вами данных и публикует её по постоянному адресу с машиночитаемыми endpoint-ами. Перед публикацией профиль проверяет сотрудник Tunnel, поскольку домен для автоматической проверки отсутствует. После изменения исходного профиля карточка снова проходит проверку.","locale":"ru","category":"Размещение без сайта","question":"Можно ли разместить бизнес в Tunnel совсем без сайта?","sourcePageUrl":"https://tunnelpowered.com/ru/no-website/"},{"answer":"Если сайт появится позже, его можно добавить в тот же аккаунт и пройти обычный путь сканирования с установкой одной строки интеграции. Сайт получит собственные шесть endpoint-ов, а существующий листинг сохранит постоянный адрес, построенный из названия бизнеса, а не домена. Профиль и сайт останутся двумя отдельными записями: данные профиля не будут автоматически заменены результатами сканирования.","locale":"ru","category":"Сайт и листинг","question":"Что произойдёт, если сайт появится после создания карточки?","sourcePageUrl":"https://tunnelpowered.com/ru/no-website/"},{"answer":"Бесплатный тариф покрывает один бизнес, не требует банковской карты и не имеет срока окончания. В него входят размещённая машиночитаемая карточка, шесть endpoint-ов, ежедневная проверка видимости и автоматические проверки подключённых каналов. Тариф запускает полный конвейер публикации карточки, но не включает установление личности владельца или подтверждение того, что услуга действительно существует: такие проверки выполняются человеком на платных тарифах.","locale":"ru","category":"Тарифы","question":"Что входит в бесплатный тариф Tunnel для бизнеса без сайта?","sourcePageUrl":"https://tunnelpowered.com/ru/no-website/"},{"answer":"Tunnel не утверждает, что автоматически знает всю правду о бизнесе без сайта. Автоматически сервис может проверить контроль над указанными каналами с помощью токена в публичном био и кода на почтовый ящик; для автоматической отметки нужны два доказательства, которые затем перепроверяются по расписанию. Личность владельца и реальность услуги устанавливаются только при проверке человеком, доступной на платных тарифах.","locale":"ru","category":"Проверка данных","question":"Как Tunnel проверяет достоверность информации без сайта?","sourcePageUrl":"https://tunnelpowered.com/ru/no-website/"},{"answer":"Нет, Tunnel не гарантирует, что AI-ассистент порекомендует конкретный бизнес вместо конкурента. Поиск источников и ранжирование происходят в системах, которыми Tunnel не управляет. Карточка устраняет техническую проблему отсутствия доступного текста: ассистенты получают постоянную страницу, JSON и другие машиночитаемые форматы с фактами о бизнесе. Это делает компанию кандидатом для чтения, но не определяет итоговый ответ или позицию в нём.","locale":"ru","category":"Рекомендации ИИ","question":"Гарантирует ли карточка Tunnel рекомендацию бизнеса AI-ассистентом?","sourcePageUrl":"https://tunnelpowered.com/ru/no-website/"},{"answer":"Трекер видимости читает уже опубликованные данные и показывает, как бизнес представлен в ответах AI-ассистентов. Tunnel также выполняет ежедневную проверку, но для бизнеса без сайта сначала создаёт сам источник: карточку с фактами, постоянным URL и endpoint-ами без JavaScript. Поэтому сервис не только измеряет отсутствие компании в ответах, но и предоставляет ассистентам машиночитаемую запись, которую они могут запросить.","locale":"ru","category":"Видимость в ИИ","question":"Чем карточка Tunnel отличается от трекера видимости в ИИ?","sourcePageUrl":"https://tunnelpowered.com/ru/no-website/"},{"answer":"В принципе написать могут любые AI-ассистенты, использующие открытые MCP-сервер или REST endpoint Tunnel и зарегистрированные в системе. Tunnel не привязывает инструмент к конкретному вендору. На практике решение о поддержке этой функции принимает поставщик ассистента. На момент описания страницы реальными отправителями являются собственные агенты компаний или агенты, созданные разработчиками.","locale":"ru","category":"Совместимость","question":"Какие AI-ассистенты могут написать моему бизнесу?","sourcePageUrl":"https://tunnelpowered.com/ru/landline/"},{"answer":"Нет, дополнительная интеграция со стороны бизнеса не нужна. Если сайта нет, адрес для сообщений появляется после публикации профиля. Если карточка создана на основе сайта, Tunnel использует подтверждённую интеграцию листинга. Владелец читает и отправляет ответы в панели Tunnel, без SDK, callback или endpoint, который пришлось бы самостоятельно поддерживать.","locale":"ru","category":"Интеграция","question":"Нужно ли интегрировать Tunnel с сайтом или программным обеспечением бизнеса?","sourcePageUrl":"https://tunnelpowered.com/ru/landline/"},{"answer":"Нет, Tunnel не раскрывает номер телефона или электронную почту через ретранслятор и ответы в переписке. Телефон передаётся только если владелец сам заполнил его в карточке; тогда он публикуется как telephone в структурированных данных. Если поле оставить пустым, Tunnel не добавляет его самостоятельно. Другие контактные данные также публикуются только по выбору владельца.","locale":"ru","category":"Приватность","question":"Раскроет ли Tunnel мой номер телефона или электронную почту AI-агенту?","sourcePageUrl":"https://tunnelpowered.com/ru/landline/"},{"answer":"Массовые обращения ограничиваются зарегистрированной личностью агента, дневной квотой и лимитом всплеска в минуту. Tunnel также отслеживает, скольким продавцам агент писал за последнее время. Обращение ко многим компаниям за короткий срок вызывает сигнал веерной рассылки даже тогда, когда каждое отдельное сообщение укладывается в установленную квоту.","locale":"ru","category":"Безопасность и антиспам","question":"Что мешает одному боту массово писать компаниям?","sourcePageUrl":"https://tunnelpowered.com/ru/landline/"},{"answer":"AI-агент отправляет один вызов MCP-инструмента или HTTP POST на общий endpoint Tunnel. В запросе указываются slug карточки, имя агента, тема и сообщение; пример использует инструмент contact_business. Сообщение должно быть отправлено зарегистрированным агентом с bearer token и не превышать 4000 символов. После проверки квоты, темпа и активности оно появляется во входящих владельца.","locale":"ru","category":"Техническая работа","question":"Как AI-агент отправляет сообщение моему бизнесу?","sourcePageUrl":"https://tunnelpowered.com/ru/landline/"},{"answer":"Если вы не ответите, карточка бизнеса не получит штрафа или другого негативного последствия. Агент просто не получит ответ, а потенциальный запрос клиента может перейти в другое место. Переписка останется во входящих Tunnel, где её можно прочитать позже. Сервис предоставляет канал связи, но не оформляет заказ и не принимает решение за владельца бизнеса.","locale":"ru","category":"Работа с сообщениями","question":"Что произойдёт, если я не отвечу на сообщение AI-агента?","sourcePageUrl":"https://tunnelpowered.com/ru/landline/"},{"answer":"Нет, Tunnel не оформляет заказы и не принимает оплату. Прямая линия является каналом переписки между AI-агентом и человеком, представляющим бизнес. Владелец самостоятельно отвечает на запрос, подтверждает условия и проводит сделку так же, как в обычном общении. Tunnel передаёт сообщение во входящие и возвращает ответ агенту в той же переписке.","locale":"ru","category":"Ограничения сервиса","question":"Оформляет ли Tunnel заказы и принимает ли оплату?","sourcePageUrl":"https://tunnelpowered.com/ru/landline/"},{"answer":"Автоматический уровень доказывает только контроль над заявленными каналами и требует минимум два независимых доказательства, например DNS-запись, файл на домене, токен в профиле или код для почтового ящика. Человеческий уровень добавляет подтверждение юридической личности, человека за ней и реальности услуги. Проверку выполняет один сотрудник tunnel, а утверждает второй. Автоматический уровень бесплатен на любом тарифе, а человеческий доступен на платных тарифах Pro, Business и Custom.","locale":"ru","category":"Уровни проверки","question":"В чём разница между автоматическим и человеческим уровнями проверки Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/verification/"},{"answer":"Нет, бесплатный и платный уровни являются разными утверждениями. Автоматический уровень подтверждает контроль над каналами, но не устанавливает личность владельца, реальность услуги или факт проверки человеком. Человеческий уровень подтверждает эти дополнительные факты после проверки документов и внешних подтверждений двумя сотрудниками tunnel. Подписанная карточка содержит собственный уровень и список ограничений, поэтому значение нельзя определять только по наличию значка.","locale":"ru","category":"Значок и аттестация","question":"Можно ли считать бесплатный значок ослабленной версией платной проверки?","sourcePageUrl":"https://tunnelpowered.com/ru/verification/"},{"answer":"Самостоятельная проверка состоит из пяти шагов: прочитайте поле level, изучите limitations в подписанном содержимом, проверьте JWS публичными ключами из JWKS, убедитесь, что expires_at ещё не наступил, и найдите запись в публичном журнале. Статус должен быть самой свежей записью для бизнеса. Карточка без уровня не считается проверенной, а подпись, которая не проходит проверку, не является карточкой Tunnel.","locale":"ru","category":"Самостоятельная проверка","question":"Как самостоятельно проверить карточку Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/verification/"},{"answer":"Карточка доказывает только факты, соответствующие указанному в ней уровню и подписанным ограничениям. Для автоматического уровня это контроль над заявленными каналами. Для человеческого уровня дополнительно подтверждаются юридическая личность, человек за ней и реальность услуги. Подпись не доказывает качество работы бизнеса и не является рекомендацией. Срок действия также важен: после expires_at аттестация больше не подтверждает состояние бизнеса сегодня.","locale":"ru","category":"Доказательства и ограничения","question":"Что именно доказывает криптографически подписанная карточка?","sourcePageUrl":"https://tunnelpowered.com/ru/verification/"},{"answer":"Журнал прозрачности — публичный журнал, куда добавляется каждое изменение статуса проверки с датой, составом проверки и причиной. Записи связаны хешами, поэтому изменение задним числом нарушает последовательность журнала. При проверке нужно убедиться, что статус является самой свежей записью для соответствующего бизнеса. Это позволяет обнаружить устаревший или изменённый статус без обращения к Tunnel и без необходимости доверять одному значку.","locale":"ru","category":"Журнал прозрачности","question":"Что такое журнал прозрачности Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/verification/"},{"answer":"Tunnel намеренно делает отзыв быстрым: один сотрудник может немедленно приостановить значок, если обнаружена проблема. Автоматические доказательства также перепроверяются по расписанию, а значок приостанавливается, когда доказательство контроля над каналом исчезает. Автоматическая система может забрать значок, но вернуть его может только человек. Человеческую проверку выполняют и утверждают разные сотрудники, поэтому один человек не может закрыть обе части процесса.","locale":"ru","category":"Отзыв и приостановка","question":"Как Tunnel отзывает ошибочно выданный значок?","sourcePageUrl":"https://tunnelpowered.com/ru/verification/"},{"answer":"Сайт подключается добавлением одной строки, один раз: строки Sitemap в robots.txt или тега <link rel=\"alternate\"> в разделе head. Tunnel принимает любой из этих вариантов, находит его и запускает сканирование. Другие страницы сайта редактировать не нужно, скрипт в HTML не требуется. Пока строка не найдена, шесть endpoint-ов отвечают 404, профиль не публикуется, а AI-агенты не могут связаться с бизнесом.","locale":"ru","category":"Подключение","question":"Как подключить сайт к Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/how-it-works/"},{"answer":"GEO-эндпоинты обычно становятся доступны примерно через 24 часа после первого сканирования. Сканирование начинается не с регистрации, а с момента, когда Tunnel обнаруживает строку интеграции на сайте. Первая проверка AI-заметности запускается раньше — обычно в течение часа — чтобы зафиксировать исходную точку. После публикации доступны шесть машиночитаемых endpoint-ов, включая JSON-LD, FAQ, базу знаний и llms.txt.","locale":"ru","category":"Сроки","question":"Через сколько после подключения заработают GEO-эндпоинты?","sourcePageUrl":"https://tunnelpowered.com/ru/how-it-works/"},{"answer":"Tunnel сканирует сайт, формирует GEO-базу знаний и автоматически генерирует JSON-LD, мета-теги, схему и структурированные данные. Затем система проверяет владение доменом, почтовым ящиком и социальными аккаунтами, а также проводит аудит внешнего присутствия. AI-ассистентам регулярно задаётся фиксированный набор вопросов, а их ответы сохраняются дословно для измерения изменений, упоминаний, ссылок и ошибок.","locale":"ru","category":"Процесс работы","question":"Что делает Tunnel после подключения сайта?","sourcePageUrl":"https://tunnelpowered.com/ru/how-it-works/"},{"answer":"AI-видимость проверяется ежедневно на любом тарифе, а точное расписание зависит от тарифа. Сайт пересканируется раз в семь дней на Free, раз в три дня на Pro и ежедневно на Business; для Custom доступно неограниченное чтение. Tunnel повторяет вопросы ассистентам по расписанию тарифа и показывает реальные ответы. Когда ответ меняется, система может отправить уведомление о показателях.","locale":"ru","category":"Мониторинг","question":"Как часто Tunnel проверяет видимость сайта в AI?","sourcePageUrl":"https://tunnelpowered.com/ru/how-it-works/"},{"answer":"Tunnel регулярно опрашивает ChatGPT, Claude, Gemini, Grok и Perplexity, сохраняя полный текст ответа по каждому запросу. В бесплатной проверке отдельно указано, что бизнес опрашивается у четырёх ассистентов. Оценка считается по тем ассистентам, которые фактически ответили на конкретный вопрос; отсутствующий ключ или неудачный запрос не засчитываются как отсутствие знания о бизнесе.","locale":"ru","category":"AI-платформы","question":"Какие AI-ассистенты проверяют упоминания бизнеса?","sourcePageUrl":"https://tunnelpowered.com/ru/how-it-works/"},{"answer":"Если строка исчезнет, Tunnel не отключит сайт после первой неудачной проверки: система перепроверяет интеграцию ежедневно и учитывает последовательность сбоев. Три неудачные проверки подряд помечают сайт как больше не интегрированный и вызывают уведомление. Кратковременная недоступность сайта не равна провалу проверки; адрес, который нельзя безопасно запросить, пропускается и не считается неудачей.","locale":"ru","category":"Интеграция","question":"Что произойдёт, если строка интеграции исчезнет с сайта?","sourcePageUrl":"https://tunnelpowered.com/ru/how-it-works/"},{"answer":"Tunnel читает 20 страниц на Free, 50 на Pro, 100 на Business и без ограничений на Custom. Приоритет обычно получают главная страница, страницы услуг и продуктов, FAQ, цены, страницы о компании и контакты. Блоговые списки, юридические тексты, корзины и страницы оформления находятся ниже в очереди. Структура сайта также влияет на порядок: учитываются глубина URL, внутренние ссылки, навигация и sitemap.","locale":"ru","category":"Сканирование","question":"Сколько страниц Tunnel читает на разных тарифах?","sourcePageUrl":"https://tunnelpowered.com/ru/how-it-works/"},{"answer":"Нет, для работы Tunnel достаточно одной строки интеграции, а скрипт на страницах и изменения остального HTML не нужны. Можно добавить Sitemap в robots.txt либо ссылку rel=\"alternate\" на JSON-LD в head. Отдельные функции требуют дополнительной настройки: llms.txt из корня домена — редиректа или прокси, пререндеринг — маршрутизации AI user-agent-ов на Business и Custom, а знак доверия — DNS TXT или файла /.well-known/tunnel-verify.txt.","locale":"ru","category":"Технические требования","question":"Нужно ли устанавливать скрипт или менять HTML сайта?","sourcePageUrl":"https://tunnelpowered.com/ru/how-it-works/"},{"answer":"Оценка AI-заметности показывает долю тестовых запросов, в которых ассистент назвал бизнес, по фиксированному набору вопросов. Показатель рассчитывается отдельно по каждому движку и повторяется по расписанию тарифа. Панель показывает точные вопросы, ответы ассистентов, упоминания и ссылки на сайт. Если на измерение не ответил ни один ассистент, оценка не выставляется, а не отображается как ноль.","locale":"ru","category":"Методология","question":"Что такое оценка AI-заметности Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/how-it-works/"},{"answer":"Tunnel генерирует llms.txt для каждого сайта, но этот файл не нужен для работы endpoint-ов. На странице он описан как предложенное соглашение, которое ни один поставщик AI-ассистентов публично не обязался загружать. Tunnel не заявляет, что llms.txt гарантирует упоминания в ответах. Если файл отдаётся из корня собственного домена, он добавляет три балла из ста к оценке видимости, но остаётся необязательным бонусом.","locale":"ru","category":"llms.txt","question":"Генерирует ли Tunnel llms.txt и нужен ли он для работы?","sourcePageUrl":"https://tunnelpowered.com/ru/how-it-works/"},{"answer":"API Tunnel показывает четыре публичных факта о продавце и два дополнительных поля, доступных только с его разрешения. Публичные данные включают статус верификации, подтверждённые типы каналов с датой последнего подтверждения, состояние проверки записи и показатель полноты профиля. Разрешённые поля включают историю обязательств за год и метрики ответов человека. API не сообщает, доставляет ли продавец заказы.","locale":"ru","category":"Возможности API","question":"Что API Tunnel показывает платформам о продавцах?","sourcePageUrl":"https://tunnelpowered.com/ru/platforms/"},{"answer":"Разрешение продавца требуется только для двух дополнительных уровней данных, а четыре публичных факта доступны без него. Продавец должен назвать вашу платформу в собственной панели и может отозвать доступ в любое время. После отзыва следующий запрос возвращает публичные поля и объяснение удержанных данных, а не ошибку. Tunnel не запрашивает разрешение у продавца за платформу и не предоставляет endpoint для такого запроса.","locale":"ru","category":"Доступ и разрешения","question":"Нужно ли разрешение продавца для чтения данных?","sourcePageUrl":"https://tunnelpowered.com/ru/platforms/"},{"answer":"Платформа подключается через OAuth 2.1 client credentials и POST /api/v1/agents/token. Endpoint возвращает bearer-токен сроком на один час. Затем GET /api/v1/platform/self показывает контракт, поля и ограничения обоих уровней доступа. Данные контрагента читаются через GET /api/v1/platform/counterparty/entity/{slug}. Учётную запись выдаёт человек после разговора, поскольку разрешённый уровень раскрывает торговую историю бизнеса.","locale":"ru","category":"Интеграция","question":"Как платформа подключается к API Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/platforms/"},{"answer":"Нет, Tunnel не заявляет о соответствии законодательным или регуляторным требованиям. Запись API не исполняет такие обязанности и не должна представляться внутри платформы как их выполнение. Tunnel также не является официальным реестром, рейтингом, ранжированием или прогнозом. Платформа может использовать данные как один из источников при собственной проверке продавцов, но вопросы юридических обязанностей остаются в сфере ответственности её юристов.","locale":"ru","category":"Ограничения и соответствие","question":"Является ли Tunnel инструментом проверки соответствия требованиям?","sourcePageUrl":"https://tunnelpowered.com/ru/platforms/"},{"answer":"По разрешению продавца доступны история обязательств и метрики ответов человека. История за год показывает принятые через Tunnel обязательства, последующие отзывы, отмены покупателем и переносы. Метрики показывают, как часто вопрос доходил до человека, как часто человек отвечал и какова медиана часов с указанием числа пар. Эти данные не становятся доступными из-за оплаты платформой: продавец должен отдельно разрешить доступ именно названной платформе.","locale":"ru","category":"Разрешённые данные","question":"Какие данные доступны только по разрешению продавца?","sourcePageUrl":"https://tunnelpowered.com/ru/platforms/"},{"answer":"Основное покрытие Tunnel для платформ начинается с Молдовы и Румынии и описано как ограниченное. Страница прямо предупреждает, что покрытие тонкое, поэтому платформе следует учитывать региональные ограничения до подписания обязательств. Другие страны на странице не заявлены. Доступность конкретных данных зависит от записи бизнеса, проведённых подтверждений и наличия разрешения продавца для полей расширенного уровня.","locale":"ru","category":"Покрытие","question":"В каких странах действует покрытие Tunnel для платформ?","sourcePageUrl":"https://tunnelpowered.com/ru/platforms/"},{"answer":"Оценка AI-видимости показывает, как часто пять AI-ассистентов называют бизнес и указывают его сайт в ответах на заданные вопросы. Tunnel усредняет результаты по движкам и выражает их числом от 0 до 100. Это измерение наблюдаемого поведения моделей, а не рейтинг, гарантия, прогноз выручки или официальная метрика какого-либо AI-вендора.","locale":"ru","category":"Основы методологии","question":"Что измеряет оценка AI-видимости Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/methodology/"},{"answer":"Tunnel использует OpenAI (ChatGPT), Anthropic (Claude), Google (Gemini), xAI (Grok) и Perplexity. Для всех применяется дешёвый класс модели, а запросы отправляются через API поставщиков с ключами Tunnel. Perplexity — единственный из пяти движков, который возвращает список использованных источников; для остальных цитирование определяется по домену в тексте ответа.","locale":"ru","category":"AI-движки","question":"Какие AI-движки использует Tunnel для расчёта?","sourcePageUrl":"https://tunnelpowered.com/ru/methodology/"},{"answer":"Tunnel использует пять вопросов за один прогон: первые пять ключевых слов, привязанных к сайту, либо вопросы, сгенерированные по контенту и FAQ бизнеса. Генерация охватывает определения, рекомендации, решение проблемы, цены, сравнения и альтернативы. Для локального бизнеса добавляется безбрендовый вопрос по местоположению, а брендовые запросы связываются с доменом.","locale":"ru","category":"Запросы","question":"Как формируются вопросы для проверки AI-видимости?","sourcePageUrl":"https://tunnelpowered.com/ru/methodology/"},{"answer":"Итоговая оценка рассчитывается как среднее показателей пяти движков с добавлением бонуса за root llms.txt и ограничением максимумом 100. Для каждого движка упоминания получают вес 0,6, а цитирования — 0,4: ((упоминания × 0,6 + цитирования × 0,4) / запросы) × 100. Бонус rootLlmsTxtBonus составляет 3 балла, если сгенерированный llms.txt доступен из корня домена.","locale":"ru","category":"Формула","question":"Как рассчитывается итоговая оценка Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/methodology/"},{"answer":"Упоминанием считается совпадение названия бренда в нормализованном тексте ответа AI-ассистента. Tunnel приводит Unicode к единому виду, удаляет диакритику, переводит текст в нижний регистр и заменяет пунктуацию пробелами, а также проверяет бренд без юридического суффикса. Для однословных брендов вроде Tunnel требуется подтверждающий якорь — имя хоста или его отличительная часть.","locale":"ru","category":"Упоминания","question":"Что считается упоминанием бизнеса?","sourcePageUrl":"https://tunnelpowered.com/ru/methodology/"},{"answer":"Tunnel повторно оценивает каждый зарегистрированный сайт и каждую запись примерно раз в 24 часа на всех тарифах, включая бесплатный. Обход запускается каждый час и выбирает объекты, у которых с последней оценки прошли сутки. Для платных клиентов частота не увеличивается. Каждый прогон сохраняет изменение относительно предыдущего результата и сообщает, если сравнение затронули формула, вопросы или модель.","locale":"ru","category":"Обновления","question":"Как часто Tunnel обновляет оценку AI-видимости?","sourcePageUrl":"https://tunnelpowered.com/ru/methodology/"},{"answer":"Главные ограничения — использование API вместо потребительских продуктов, отсутствие предварительного веб-поиска, дешёвый класс моделей, всего пять вопросов и недетерминированность ответов. Четыре из пяти движков обычно не возвращают списки источников, поэтому их цитирования зависят от URL в тексте. Оценка отражает видимость по выбранным вопросам, а не реальный рыночный спрос или видимость во всех AI-ассистентах.","locale":"ru","category":"Ограничения","question":"Какие ограничения есть у оценки AI-видимости?","sourcePageUrl":"https://tunnelpowered.com/ru/methodology/"},{"answer":"«Прямая линия» Tunnel — это двусторонний асинхронный диалог между AI-агентом и человеком, управляющим профилем бизнеса. Агент отправляет сообщение во входящие компании, а ответ возвращается в тот же диалог, иногда через несколько часов. Функция работает и для бизнесов без сайта, включая продавцов, работающих через Instagram или TikTok. Для поиска и чтения данные не требуют учётных данных, но отправка сообщений требует зарегистрированной личности агента и bearer token.","locale":"ru","category":"Обзор сервиса","question":"Что такое «Прямая линия» Tunnel для AI-агентов?","sourcePageUrl":"https://tunnelpowered.com/ru/docs/"},{"answer":"Через MCP доступны шесть инструментов: search_businesses ищет бизнесы, get_business возвращает полный профиль, check_merchant_verification проверяет статус верификации, contact_business открывает диалог, check_replies проверяет ответы, а send_followup отправляет продолжение сообщения. Первые три инструмента не требуют авторизации. Для contact_business, check_replies и send_followup нужен bearer token зарегистрированного агента. MCP-сервер называется tunnel-knowledge-base и работает поверх Streamable HTTP.","locale":"ru","category":"MCP","question":"Какие инструменты Tunnel доступны через MCP?","sourcePageUrl":"https://tunnelpowered.com/ru/docs/"},{"answer":"Для поиска бизнеса и чтения базы знаний Tunnel авторизация не нужна. Агент может использовать MCP, GET /api/kb, GET /api/kb/search?q={name}, а также маршруты профилей бизнеса и сайтов. Bearer token требуется только для отправки сообщения бизнесу, проверки ответов в открытом диалоге и follow-up-сообщений. Пустой результат является обычным ответом с completeness «empty» и означает отсутствие совпадения в индексе, а не неисправность сервиса.","locale":"ru","category":"Авторизация","question":"Нужна ли авторизация для поиска бизнеса в Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/docs/"},{"answer":"Уровень human означает, что сотрудник Tunnel подтвердил личность человека, контроль над каналом и реальность описанной услуги, а второй сотрудник одобрил проверку. Уровень automated означает только подтверждённый машинами контроль продавца над указанными каналами, например DNS-записью или токеном в профиле. Ни один уровень не подтверждает качество, платёжеспособность или наличие лицензии. Значение null означает отсутствие human- и automated-подтверждения.","locale":"ru","category":"Верификация","question":"Что означают уровни human и automated верификации Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/docs/"},{"answer":"Сначала зарегистрируйте агента POST-запросом на https://api.tunnelpowered.com/api/v1/agents/register и получите client_id и client_secret. Затем отправьте запрос на https://api.tunnelpowered.com/api/v1/agents/token, используя grant type client_credentials, чтобы получить access_token. Адреса OAuth следует обнаруживать автоматически через RFC 8414 и RFC 9728 metadata endpoints. Полученный bearer token нужен для открытия диалога, чтения ответов и отправки follow-up-сообщений.","locale":"ru","category":"Регистрация агента","question":"Как зарегистрировать AI-агента и получить токен Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/docs/"},{"answer":"Агент открывает диалог POST-запросом на /api/kb/entities/{slug}/messages или /api/kb/websites/{slug}/messages с bearer token и полями agent_name, subject и message. Поле message допускает не более 4000 символов, а reply_to является необязательным. В ответе возвращаются conversation_id и секретный token, который показывается один раз и должен быть сохранён. Ответы нужно проверять через несколько минут, поскольку их пишет человек.","locale":"ru","category":"Диалоги","question":"Как AI-агент открывает диалог с бизнесом?","sourcePageUrl":"https://tunnelpowered.com/ru/docs/"},{"answer":"Tunnel поддерживает Agent2Agent v1.0 с JSON-RPC биндингом для трёх навыков чтения: search_businesses, get_business и check_merchant_verification. Карточка агента доступна через /.well-known/agent-card.json, а запросы отправляются на /api/a2a. Используется метод SendMessage, а текстовая часть передаётся как {\"text\":\"…\"}. A2A возвращает Message, а не Task, и отправка сообщений бизнесу через A2A намеренно не поддерживается.","locale":"ru","category":"A2A","question":"Поддерживает ли Tunnel интеграцию Agent2Agent?","sourcePageUrl":"https://tunnelpowered.com/ru/docs/"},{"answer":"Ошибки Tunnel возвращаются с объектом error, стабильным полем code и инструкцией fix; в MCP-результате также устанавливается isError. Возможные коды включают unknown_tool, missing_argument, invalid_argument, unknown_slug, auth_required, invalid_credentials, rate_limited_* и internal_error. Ограничения частоты сообщаются через X-RateLimit-Limit, X-RateLimit-Remaining и Retry-After. В tools/call лимит возвращается как результат инструмента, а не как HTTP-ошибка.","locale":"ru","category":"Ошибки и лимиты","question":"Как Tunnel сообщает об ошибках API и ограничении частоты?","sourcePageUrl":"https://tunnelpowered.com/ru/docs/"},{"answer":"Tunnel colectează datele furnizate de utilizatori sau generate prin folosirea serviciilor. Acestea includ e-mailul, numele, parola hash-uită, planul ales, date despre companie și site, informații despre scanări gratuite, newsletter, facturare, comunicări de suport și date tehnice precum adresa IP, tipul browserului și marcajele de timp. Tunnel nu colectează categorii speciale de date, cu excepția unui act de identitate transmis voluntar pentru verificare.","locale":"ro","category":"Date colectate","question":"Ce date personale colectează Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/privacy/"},{"answer":"Nu, Tunnel declară că nu vinde date personale și nu le partajează pentru publicitate comportamentală între contexte. Compania nu construiește profiluri publicitare și nu folosește cookie-uri de urmărire sau publicitate. Datele sunt partajate doar cu furnizori contractați pentru găzduire, e-mail și plăți, cu platforme AI în scopurile descrise sau atunci când legea, apărarea juridică ori protejarea serviciilor impune acest lucru.","locale":"ro","category":"Partajarea datelor","question":"Vinde Tunnel date personale sau le folosește pentru publicitate?","sourcePageUrl":"https://tunnelpowered.com/ro/privacy/"},{"answer":"Tunnel trimite întrebări despre afacerea înregistrată către OpenAI, Anthropic, Google și Perplexity pentru a măsura vizibilitatea acesteia în AI. Întrebările sunt construite din denumirea companiei, adresa site-ului și conținutul public al site-ului și descriu afacerea, nu persoana. Tunnel nu transmite acestor platforme date de autentificare, detalii de facturare sau documente de verificare; fiecare platformă aplică propriile politici.","locale":"ro","category":"Platforme AI","question":"Ce platforme AI interoghează Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/privacy/"},{"answer":"Tunnel păstrează jurnalele accesărilor bazei publice de cunoștințe timp de 180 de zile, după care acestea sunt șterse automat de o sarcină nocturnă. Jurnalele includ momentul, interfața utilizată, tipul citirii și metadate despre răspuns, dar nu păstrează adresa IP sau textul interogării. Pentru diferențierea apelanților se folosește un HMAC trunchiat și sărat al adresei IP.","locale":"ro","category":"Jurnale și API","question":"Cât timp păstrează Tunnel jurnalele accesărilor bazei de cunoștințe?","sourcePageUrl":"https://tunnelpowered.com/ro/privacy/"},{"answer":"În prezent, site-ul Tunnel nu setează cookie-uri proprii și nu încarcă analitice, etichete publicitare sau urmăritori de la terți. Singura informație păstrată în browser este tunnel.consent, în stocarea locală, pentru memorarea răspunsului la bara de consimțământ; aceasta conține data și opțiuni adevărat/fals și nu este transmisă către Tunnel. Panoul app.tunnelpowered.com folosește separat stocarea browserului pentru menținerea autentificării.","locale":"ro","category":"Cookie-uri și stocare locală","question":"Folosește Tunnel cookie-uri pe site?","sourcePageUrl":"https://tunnelpowered.com/ro/privacy/"},{"answer":"Vă puteți exercita drepturile scriind la contact@tunnelpowered.com. Utilizatorii din SEE și Regatul Unit pot solicita acces, rectificare, ștergere, restricționare, opoziție, portabilitate sau retragerea consimțământului, iar Tunnel răspunde în termen de o lună. Rezidenții eligibili din SUA pot solicita acces, copie, corectare sau ștergere și primesc răspuns în 45 de zile, cu o posibilă prelungire de încă 45 de zile.","locale":"ro","category":"Drepturile utilizatorilor","question":"Cum îmi pot exercita drepturile privind datele personale?","sourcePageUrl":"https://tunnelpowered.com/ro/privacy/"},{"answer":"Tunnel folosește actul de identitate exclusiv pentru verificarea umană și îl șterge după luarea deciziei. Documentul nu este transmis platformelor AI sau altor terți. După ștergere, Tunnel păstrează doar rezultatul verificării, data și persoana care a realizat verificarea. Fișa publică poate arăta că o persoană identificată prin nume a fost verificată și când, dar nu afișează documentul, numărul acestuia sau data nașterii.","locale":"ro","category":"Verificarea identității","question":"Ce se întâmplă cu actul de identitate trimis pentru verificare?","sourcePageUrl":"https://tunnelpowered.com/ro/privacy/"},{"answer":"Tunnel prelucrează datele pe baza executării contractului, a consimțământului, a interesului legitim și a obligațiilor legale. Contractul acoperă conturile, site-urile înregistrate, plățile și e-mailurile tranzacționale; consimțământul acoperă newsletterul și verificarea identității. Interesul legitim susține securitatea, prevenirea abuzului și îmbunătățirea agregată a produsului, iar obligațiile legale acoperă evidențele fiscale, contabile și solicitările autorităților.","locale":"ro","category":"Temeiuri juridice","question":"Care este temeiul legal pentru prelucrarea datelor de către Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/privacy/"},{"answer":"Termenii reglementează accesul și utilizarea tunnelpowered.com, a panoului app.tunnelpowered.com și a serviciilor Tunnel de vizibilitate în AI. Acestea pot scana un site înregistrat, raporta ce spun asistenții AI despre o afacere, genera artefacte citibile de mașini, monitoriza mențiuni și citări și oferi verificare umană sau mesagerie pentru agenți. Tunnel nu operează în interiorul platformelor AI.","locale":"ro","category":"Servicii","question":"Ce servicii reglementează termenii Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/terms/"},{"answer":"Orice utilizator poate solicita o singură scanare gratuită pentru fiecare adresă de e-mail. Solicitarea creează un cont folosind datele trimise, iar scanarea rulează numai după confirmarea adresei de e-mail; rezultatele sunt trimise la aceeași adresă. Tunnel poate refuza scanarea dacă site-ul este deja înregistrat sau dacă adresa are deja un cont activ.","locale":"ro","category":"Scanare gratuită","question":"Cine poate solicita scanarea gratuită Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/terms/"},{"answer":"Planul gratuit permite unui site să parcurgă întregul flux Tunnel fără cost, fără card și fără limită de timp. Tunnel îl descrie ca perioadă de probă pentru evaluarea Serviciilor înainte de plată. Deoarece planul gratuit ține loc de probă, abonamentele plătite nu se rambursează decât în cazurile prevăzute de lege.","locale":"ro","category":"Planuri și plată","question":"Ce include planul gratuit Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/terms/"},{"answer":"Abonamentele Tunnel se reînnoiesc automat la sfârșitul fiecărei perioade lunare sau anuale, dacă nu sunt anulate înainte de data reînnoirii. Anularea se poate face oricând din setările contului, fără preaviz și fără taxă de anulare. După anularea unui plan plătit, accesul rămâne activ până la sfârșitul perioadei deja plătite.","locale":"ro","category":"Abonamente și plată","question":"Cum se reînnoiesc și se anulează abonamentele Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/terms/"},{"answer":"Da, consumatorii din UE sau SEE au drept legal de retragere din contractele la distanță în termen de 14 zile, fără motiv. Prin cumpărarea unui plan, utilizatorul solicită începerea imediată a serviciului. Dacă se retrage în cele 14 zile, rambursarea poate fi redusă proporțional cu serviciul prestat, iar dreptul se stinge după executarea integrală cu acordul consumatorului.","locale":"ro","category":"Drepturile consumatorilor","question":"Au consumatorii din UE drept de retragere pentru abonamentele Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/terms/"},{"answer":"Nu, Tunnel nu garantează poziții, mențiuni, citări sau trafic anume în răspunsurile AI. Platformele AI decid independent ce spun și ce citează despre o afacere. Tunnel publică artefacte citibile de mașini și măsoară răspunsurile asistenților interogați, dar nu controlează disponibilitatea, exactitatea, clasarea sau comportamentul serviciilor terțe.","locale":"ro","category":"Rezultate și limitarea răspunderii","question":"Garantază Tunnel poziții sau mențiuni în răspunsurile AI?","sourcePageUrl":"https://tunnelpowered.com/ro/terms/"},{"answer":"Insigna confirmă că o persoană din echipa Tunnel a verificat, la o anumită dată, identitatea persoanei sau a afacerii din spatele unei fișe. Ea nu confirmă că afacerea este bună, solvabilă, autorizată sau că afirmațiile sale sunt adevărate. Niciun asistent AI nu verifică în prezent insigna, deoarece nu există un registru comun de încredere între furnizori.","locale":"ro","category":"Verificare","question":"Ce confirmă insigna de verificare Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/terms/"},{"answer":"Termenii Tunnel sunt guvernați de legile Republicii Moldova, iar litigiile revin instanțelor competente din Chișinău. Consumatorii din UE, SEE sau Regatul Unit păstrează protecția normelor imperative din țara lor de reședință și pot acționa în instanțele acelei țări. Consumatorii din UE pot utiliza și platforma Comisiei Europene pentru soluționarea online a litigiilor.","locale":"ro","category":"Lege și litigii","question":"Ce lege se aplică termenilor Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ro/terms/"},{"answer":"Pentru întrebări despre Termeni și condiții, contactați Tunnel la contact@tunnelpowered.com. Operatorul este „STILL BETA TECH” SRL, cu adresa MD-2093, str. Mihai Viteazul 28, s. Hulboaca, mun. Chișinău, Republica Moldova. Pentru întrebări de facturare, aceeași adresă de e-mail trebuie să includă datele contului relevant.","locale":"ro","category":"Contact juridic","question":"Cum pot contacta Tunnel despre Termeni și condiții?","sourcePageUrl":"https://tunnelpowered.com/ro/terms/"},{"answer":"Tunnel собирает только данные, предоставленные пользователем или возникающие при использовании сервисов: email, имя, хеш пароля, тариф, сведения о компании и зарегистрированных сайтах, данные рассылки, платёжные и бухгалтерские сведения, обращения в поддержку и технические журналы с IP-адресом, типом браузера и временем запросов. Документ для проверки личности собирается только по запросу пользователя. Специальные категории данных, кроме такого документа, Tunnel не собирает.","locale":"ru","category":"Сбор данных","question":"Какие персональные данные собирает Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/privacy/"},{"answer":"Tunnel передаёт AI-платформам запросы о бизнесе, составленные из названия компании, адреса сайта и его публичного содержания. Сейчас используются OpenAI, Anthropic, Google и Perplexity. Учётные данные, платёжные реквизиты и документы для проверки личности этим платформам не отправляются. Каждая AI-платформа обрабатывает полученные запросы по собственным условиям и политике конфиденциальности.","locale":"ru","category":"AI-платформы","question":"Передаёт ли Tunnel персональные данные AI-платформам?","sourcePageUrl":"https://tunnelpowered.com/ru/privacy/"},{"answer":"Tunnel не продаёт персональные данные и не передаёт их для межконтекстной поведенческой рекламы. Сегодня сайт не устанавливает собственные cookie, не загружает аналитику, рекламные теги или сторонние трекеры. В браузере сохраняется только tunnel.consent в локальном хранилище; запись содержит дату и значения согласия по категориям, не идентифицирует пользователя и не отправляется Tunnel.","locale":"ru","category":"Cookies и реклама","question":"Продаёт ли Tunnel персональные данные или использует рекламные cookie?","sourcePageUrl":"https://tunnelpowered.com/ru/privacy/"},{"answer":"Tunnel использует документ для проверки личности только по запросу пользователя и исключительно для подтверждения его личности или роли в бизнесе. Документ не передаётся AI-платформам или третьим лицам и удаляется сразу после принятия решения. Tunnel сохраняет только результат проверки, дату и сведения о проверяющем. В публичной записи отображаются факт прохождения проверки и дата, но не документ, его номер или дата рождения.","locale":"ru","category":"Проверка личности","question":"Как Tunnel использует документ для проверки личности?","sourcePageUrl":"https://tunnelpowered.com/ru/privacy/"},{"answer":"Срок хранения зависит от типа данных: сведения аккаунта и сайтов хранятся до удаления аккаунта, затем удаляются или обезличиваются в разумный срок; данные рассылки — до отписки, после чего адрес остаётся в списке исключений. Документы личности удаляются после решения. Журналы обращений к публичной базе знаний хранятся 180 дней. Платёжные записи сохраняются столько, сколько требуют налоговые и бухгалтерские нормы.","locale":"ru","category":"Хранение данных","question":"Как долго Tunnel хранит персональные данные?","sourcePageUrl":"https://tunnelpowered.com/ru/privacy/"},{"answer":"Пользователи в ЕЭЗ и Великобритании могут запросить доступ, исправление или удаление данных, ограничение обработки, возразить против обработки, получить данные в переносимом машиночитаемом формате и отозвать согласие. Также можно подать жалобу надзорному органу по защите данных. Запрос направляется на contact@tunnelpowered.com; Tunnel подтверждает личность заявителя и отвечает в течение месяца.","locale":"ru","category":"Права пользователей","question":"Какие права есть у пользователей в ЕЭЗ и Великобритании?","sourcePageUrl":"https://tunnelpowered.com/ru/privacy/"},{"answer":"Жители Калифорнии, Виргинии, Колорадо, Коннектикута и Техаса могут узнать, какие данные собираются, используются и раскрываются, получить доступ и копию, исправить или удалить информацию, а также не подвергаться дискриминации за использование этих прав. Tunnel не продаёт и не передаёт персональные данные, поэтому отказываться от такой передачи не требуется. Ответ направляется в течение 45 дней, с возможным продлением ещё на 45 дней.","locale":"ru","category":"Права в США","question":"Какие права предоставляются жителям Калифорнии и других штатов США?","sourcePageUrl":"https://tunnelpowered.com/ru/privacy/"},{"answer":"Связаться с Tunnel по вопросам политики конфиденциальности или персональных данных можно по адресу contact@tunnelpowered.com. Компания «STILL BETA TECH» SRL является контролёром данных и зарегистрирована в Республике Молдова по адресу MD-2093, str. Mihai Viteazul 28, s. Hulboaca, mun. Chișinău. Через этот адрес можно направить запрос на реализацию прав, вопрос об обработке или просьбу об удалении данных.","locale":"ru","category":"Контакты","question":"Как связаться с Tunnel по вопросам конфиденциальности?","sourcePageUrl":"https://tunnelpowered.com/ru/privacy/"},{"answer":"Условия регулируют доступ к tunnelpowered.com, панели app.tunnelpowered.com и сервисам Tunnel по AI-видимости бизнеса. Они описывают создание и безопасность аккаунта, бесплатное сканирование, подписки, оплату, допустимое использование, интеллектуальную собственность, данные, ответственность, прекращение доступа и споры. Создание аккаунта, запрос бесплатного сканирования или иное использование сервисов означает принятие условий. Если пользователь действует от имени компании, он подтверждает полномочия обязать эту компанию.","locale":"ru","category":"Общие положения","question":"Что регулируют условия использования Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/terms/"},{"answer":"Tunnel сканирует зарегистрированный сайт и сообщает, что AI-ассистенты говорят о бизнесе. Сервис также создаёт и размещает машиночитаемые артефакты, включая структурированные данные, llms.txt, записи в базе знаний и FAQ, а также отслеживает упоминания и цитирования в доступных AI-ассистентах. По желанию доступны проверка человеком и обмен сообщениями с AI-агентами. Tunnel не управляет AI-платформами и не может менять их поведение.","locale":"ru","category":"Сервисы","question":"Что делает Tunnel для AI-видимости бизнеса?","sourcePageUrl":"https://tunnelpowered.com/ru/terms/"},{"answer":"Бесплатное сканирование доступно один раз на адрес электронной почты и запускается только после подтверждения этого адреса. Запрос одновременно создаёт аккаунт с указанными данными, а результаты отправляются на подтверждённую электронную почту. Tunnel может отказать в сканировании сайта, который уже зарегистрирован в системе, или адреса с активным аккаунтом. Пользователь должен владеть зарегистрированным сайтом либо иметь полномочия управлять им.","locale":"ru","category":"Бесплатное сканирование","question":"Как работает бесплатное сканирование Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/terms/"},{"answer":"Платную подписку можно отменить в любой момент в настройках аккаунта без уведомительного срока и платы за отмену. После отмены тариф остаётся активным до конца уже оплаченного периода, а затем не продлевается. Подписки оплачиваются авансом помесячно или на год и автоматически продлеваются в конце расчётного периода, если их не отменить до даты продления. Актуальные тарифы и цены указаны на странице цен.","locale":"ru","category":"Подписки и оплата","question":"Как отменить платную подписку Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/terms/"},{"answer":"Плата за подписку обычно не возвращается, кроме случаев, предусмотренных законом. Бесплатный тариф позволяет оценить сервис на одном сайте без карты и ограничения по времени, поэтому он заменяет пробный период. Потребители из ЕС или ЕЭЗ могут отказаться от дистанционного договора в течение 14 дней; если услуга уже началась, возврат уменьшается пропорционально оказанной услуге. По вопросам оплаты нужно писать на contact@tunnelpowered.com.","locale":"ru","category":"Возвраты и право отказа","question":"Предусмотрен ли возврат средств за подписку Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/terms/"},{"answer":"Tunnel не гарантирует конкретные позиции, упоминания, цитирования или трафик в ответах AI-платформ. Сервис публикует машиночитаемые артефакты, измеряет видимость и отправляет запросы к доступным платформам, но каждая AI-платформа самостоятельно определяет, что говорить и что цитировать. В условиях упомянуты ChatGPT от OpenAI, Claude от Anthropic, Gemini от Google и Perplexity. Tunnel не работает внутри этих платформ и не контролирует их алгоритмы.","locale":"ru","category":"AI-платформы и результаты","question":"Гарантирует ли Tunnel упоминания или высокие позиции в AI-ответах?","sourcePageUrl":"https://tunnelpowered.com/ru/terms/"},{"answer":"Значок верификации подтверждает, что на определённую дату за записью стоит реальный человек, отвечающий за неё. Проверку по запросу выполняет сотрудник Tunnel и фиксирует результат в публичной подписанной записи. Значок не подтверждает качество, платёжеспособность или лицензирование бизнеса и не доказывает истинность его заявлений. Tunnel указывает, что сегодня ни один AI-ассистент не проверяет этот значок из-за отсутствия единого межвендорного реестра доверия.","locale":"ru","category":"Проверка и верификация","question":"Что означает значок верификации Tunnel?","sourcePageUrl":"https://tunnelpowered.com/ru/terms/"},{"answer":"К условиям применяется право Республики Молдова без учёта коллизионных норм, а споры обычно рассматриваются компетентными судами Кишинёва. Потребители из ЕС, ЕЭЗ и Великобритании сохраняют защиту императивных норм страны проживания и могут обращаться в суды этой страны. Потребители из ЕС также могут использовать платформу онлайн-урегулирования споров Европейской комиссии. Tunnel просит сначала связаться с компанией неформально.","locale":"ru","category":"Право и споры","question":"Какое право применяется к условиям Tunnel и где рассматриваются споры?","sourcePageUrl":"https://tunnelpowered.com/ru/terms/"}],"structuredPricing":{"notes":"Published subscription prices are in EUR and generally exclude applicable taxes unless stated otherwise at checkout. Paid subscriptions are billed in advance monthly or annually and renew automatically unless cancelled before renewal. Tunnel may change prices with at least 30 days' notice. The free plan requires no card and has no time limit. 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